Service Advisor - Automotive

Service Advisor Opportunity At South Dayton ToyotaSouth Dayton Toyota seeks professionals holding the title of Service Advisor! You will engage with customers to address vehicle concerns, create work orders, and simplify complex repairs. If you love vehicles and helping others, we invite you to be part of our mission to deliver exceptional customer satisfaction Every Customer, Every Vehicle, Every Day!What We Offer:Paid time off401k retirement plans with generous company matchMedical insuranceHSA and FSA plansDental careVision coverageShort- and long-term disabilityLife insuranceCritical illness insuranceHospital indemnity insuranceAccident insuranceGrief counselingLiving will preparationGenerous employee discounts on vehicles, parts, and servicesWelcome to South Dayton Toyota, the newest member of the Performance Automotive Network family! We are excited to bring top-notch service and quality to our community. As we grow, we're looking for dedicated and skilled Service Technicians to join our team. If you're passionate about delivering exceptional automotive care and want to be part of something special, we invite you to apply and help us drive excellence together!Responsibilities:Maintain your Customer Satisfaction Scores at or above the district goalReceiving in customers and their automobiles in the most effective and timely mannerConstant communication with your service techniciansCalling customers with diagnostic results and recommendations from your techniciansSelling the recommendations from your techniciansCommunicate authorized recommendations to your technicians with a "promise time" for completion of workPrompt call to customers when vehicle is washed and readyNotify your customer if there are any delays to the "promise time" and why; before the "promised time" for pick upClose all repair orders and review with customers as they pick up their automobilesQualifications:3+ years of Service (Writer) experience preferredHigh school diploma/GED preferredCompetent level of computer literacySubstantial time management techniqueGeneral understanding of automotive maintenanceMaintain an energetic, positive, and respectful attitude with everyoneValid driver's license with a driving record that allows you to drive customers and company vehicles.South Dayton Toyota is a drug-free workplaceThanks for considering a career at South Dayton Toyota! We're looking for friendly, enthusiastic team players who are passionate about delivering Excellent Service Department Experiences. Consider this an invitation. Let's succeed together!