Desktop Support Engineer

TekCommands Inc

What are the top 3 skills required for this role?
Desktop Support
Microsoft 365 / Active Directory
ServiceNow / Incident Management

Job Description/ Responsibilities
Provide onsite and remote support for end-user computing services.
Troubleshoot and resolve desktop, laptop, hardware, software, operating system, and peripheral issues.
Diagnose and resolve network connectivity issues, including VPN, DNS, DHCP, and TCP/IP-related problems.
Handle complex and escalated incidents while ensuring SLA compliance.
Manage incidents and service requests using ITSM tools such as ServiceNow.
Install, configure, upgrade, repair, and maintain desktops, laptops, and workstation equipment.
Perform system imaging, software deployments, patching, and routine maintenance activities.
Support employee onboarding and offboarding, including device provisioning and asset management.
Manage user accounts, permissions, and Active Directory administration tasks.
Ensure compliance with IT security, data protection, and access control policies.
Coordinate with global IT teams and third-party vendors for issue resolution.
Create and maintain technical documentation, knowledge base articles, and asset records.
Participate in desktop, infrastructure, and workplace technology projects.
Provide excellent customer service and technical support to business users.
Mentor junior support staff and provide guidance on complex technical issues.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Desktop Support Engineer in Columbus, OH vacancy

Desktop Support Technician II
...Desktop Support Technician IIiT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Desktop Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work for over a decade...
Suggested
Immediate start
Remote work
iT1
Columbus, OH
1 day ago
Desktop Support Technician II
...iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Desktop Support Technician to join our team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade. You will be exposed to...
Suggested
Immediate start
Remote work
iT1
Columbus, OH
2 days ago
Deployment Engineer
...driven people make the impossible possible together.Our Deployment Engineers work to seamlessly integrate our robots, sensors, and software... ...of Deployment Engineering and will join a team of dedicated, supportive, and enthusiastic people to help create the future of...
Suggested
Path Robotics
Columbus, OH
3 days ago
IT SysAdmin
...management; uses automated scheduling software (e.g., Control-M) to administer production computer runs & assure system resources; provides support & technical assistance in order to resolve difficult problems interfacing as needed with programmer or systems analysts, system...
Suggested
Contract work
Work at office
Immediate start
idealforce
Columbus, OH
3 days ago
DB2 System Administrator (38823)
...performing • Migration and tuning of DB2 using of DB2 3rd party tools. • Assistance performing DB2 system Admin tasks• Secondary/backup support for the DB2 system admin• Participate in on call support for DB2 System Admin and Application DBA• Skills to perform assigned...
Suggested
Contract work
Local area
Immediate start
idealforce
Columbus, OH
3 days ago
Technical Specialist 4/TS4 (39960)
Company DescriptionIDEALFORCE has a CONTRACT position available immediately for a Sr Imperva/.NET Developer (Technical Specialist 4/TS4) to join our customer in Columbus, OH. This is an ONSITE position. Please find below additional details about this job. Hiring Manager...
Contract work
Local area
Immediate start
idealforce
Columbus, OH
5 days ago
Technical Specialist 4/TS4 (41067)
...business analysts, business users and external systems integrators in conceptualization and development of new technical objects to support State system integrations such as ERP.-Evaluate requirements from functional specifications and create efficient technical...
Contract work
Immediate start
idealforce
Columbus, OH
3 days ago
IS Technical Specialist (Full-Stack SDE)
...The IS Technical Specialist provides technical and consultative support on the most complex technical matters. IS Technical Specialist... ...:Bachelor's degree in computer science, Information Systems, Engineering, or related fieldMinimum 5 years of application development...
Full time
Work at office
Remote work
Work from home
Flexible hours
The Huntington National Bank
Columbus, OH
7 days ago
Kronos Technical Specialist (41276)
...Program SQL based queries and views to develop interfaces and customized reports- Provide program specific training and follow-up support for new agencies - Develop documentation for the configuration of the software based on discovery and union contracts- Lead discovery...
Contract work
Immediate start
idealforce
Columbus, OH
3 days ago
Technical Specialist 4/TS4 (40749)
...commonly integrate with PeopleSoft applications systems (e.g. EDI, FTP, UC4, Tumbleweed, etc.)Preferred: - Experience with the Oracle Engineered Systems technical platform- Experience in developing technical documentation for applications and systems- Ability to interface...
Contract work
Immediate start
idealforce
Columbus, OH
3 days ago
Technical Specialist 4/TS4 (40504)
...communication and interfacing skills with technical and non-technical audiences.- Track record of garnering executive level sponsorship and support for large scale technology programs.- Proven ability to influence people across the enterprise to adopt changes to the current...
Contract work
Work experience placement
Work at office
Immediate start
idealforce
Columbus, OH
3 days ago
Desktop Support Analyst
$21 - $22 per hour
DescriptionDesktop Support Technician to provide onsite IT support. The technician will provide hands-on support for users across multiple... ...issues. This role is best suited for an intermediate-level desktop support professional who is comfortable working independently,...
Contract work
Temporary work
Monday to Friday
TEKsystems
Columbus, OH
6 days ago
Technical Laboratory Assistant
...to be among the best in the healthcare industryEqual Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants...
Work at office
Local area
Shift work
OhioHealth
Columbus, OH
3 days ago
Personal Computer Technician
$16.5 per hour
...tagging, warranty repair, creating tickets) and cleaning of laptops, desktops, and monitors Performed diagnostic tests and memory upgrades... .... Ability to work in a team environment and provide/guidance support to others. Ability to easily adapt on the fly to process and...
Weekly pay
Full time
Work at office
Monday to Friday
Randstad USA
Columbus, OH
4 days ago
Personal Computer Technician
$32 - $36 per hour
...perform Tier 2 troubleshooting and problem and incident resolution support for the client's Service Desk. Responsibility includes incident... ...for installation, configuration and ongoing support of desktop computers, peripherals, and video conferencing equipment. Responsible...
Contract work
Revel IT
Columbus, OH
4 days ago
Computer Technician - Administrative Support
...OEA represents more than 100,000 teachers, faculty members and support professionals in Ohio’s public schools, colleges, and universities... ...field Proficiency in Microsoft 365 applications and Windows desktop environment, including the ability to support, troubleshoot, and...
Immediate start
Ohio Education Association
Columbus, OH
3 days ago
Personal Computer Technician
The PC Technician provides Tier 2 technical support for end‑user computing, resolving escalated incidents, and fulfilling service requests... ...(or similar ITSM tools). Install, configure, and support desktops, laptops, peripherals, printers, and video conferencing equipment...
Local area
Remote work
Brooksource
Columbus, OH
4 days ago
IT Infrastructure Administrator
$66.5k - $94.8k
...patching, vulnerability remediation, automation, and infrastructure support. It's an opportunity to expand your technical expertise,... ...You Succeed For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest...
Work experience placement
Work at office
Local area
Remote work
Flexible hours
Battelle
Columbus, OH
3 days ago
Salesforce Senior Consultant, Technical Transformation
$119k - $198.9k
...Technical Transformation Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities including service, customer success and professional...
Work at office
Local area
Visa sponsorship
Deloitte
Columbus, OH
5 days ago
Mid-level Linux Infrastructure Administrator
$110k - $140k
...a mid-level Linux Infrastructure Administrator to help operate and grow an airgapped, multi-site research network supporting 70+ scientists and engineers. This role spans the full infrastructure stack—virtualization, identity, storage, networking, automation, and observability...
Work experience placement
Work at office
Local area
Remote work
Flexible hours
Battelle Memorial Institute
Columbus, OH
4 days ago
Salesforce Life Sciences Senior Consultant
$131k - $198k
...strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy,... ...Transformation on the Sales & Service team, you will be responsible for…Supporting the design and delivery of sales and service transformation...
Local area
Visa sponsorship
Deloitte
Columbus, OH
3 days ago
Decision Support Analyst
$68.4k
...requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support... ...Science, Mathematics/Statistics, Economics, Industrial Engineering or Operations Research, or related field EXPERIENCE Required...
For contractors
Work at office
Local area
Highmark Health
Columbus, OH
1 day ago
IT Helpdesk Analyst
$58.7k - $88.07k
...026 Description Under the immediate direction of the Incident Manager, the IT HelpDesk Analyst provides technical support to users of Westerville IT systems. This includes answering questions, troubleshooting problems, and resolving issues. SUPERVISION...
Full time
Work at office
Immediate start
City of Westerville
Columbus, OH
2 days ago
IT Support Technician
...micro/mini computer network software. Experience with laptop/desktop component repair. Proficient in using analysis equipment and... ...problems. Provide technical assistance to end users and support analysts. Respond to technology service desk trouble tickets...
PSI (Proteam Solutions)
Columbus, OH
2 days ago
Principal Member of Technical Staff
$114.6k - $234.6k
...Responsibilities As a senior member of the AI Infrastructure engineering division, you will take an active role in the definition and... ...promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement...
Temporary work
Flexible hours
Oracle
Columbus, OH
22 hours ago
Helpdesk Analyst
...or related field of study Description of Role\/Responsibilities: We are seeking a Helpdesk Analysts to join our client's technical support team. This is a great opportunity for someone who is looking to gain professional experience working in a financial environment who...
Work at office
Beacon Hill
Columbus, OH
2 days ago
Service Desk Agent
$15 - $16 per hour
...interactions for escalated matters. Mobile telephony and device support. Video Conference Unit Troubleshooting. IP Telephony... .... Provide end user device management and support, including desktops, laptops, and PDAs. Navigate using remote desktop tools to diagnose...
Hourly pay
Full time
Temporary work
Work experience placement
Work at office
Local area
Remote work
Relocation
Flexible hours
Night shift
Weekend work
Cayuse Holdings
Columbus, OH
2 days ago
IT Service Desk Agent
Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for delivering exceptional customer service, efficiently resolving technical...
Compunnel
Columbus, OH
1 day ago
Service Desk Agent
$20.83 - $26.25 per hour
...Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government environment. The role receives and documents incidents and service requests, performs...
Contract work
Work experience placement
Work at office
ASM Research, An Accenture Federal Services Company
Columbus, OH
1 day ago
System Administrator
...administer servers, virtualization platforms, storage, backups, user accounts, and core network services while providing advanced technical support to employees. The ideal candidate combines strong troubleshooting skills with a proactive approach to system performance,...
Full time
Immediate start
Surge Staffing
Columbus, OH
11 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Support Engineer. Be the first to apply!