Field Service Engineer - West Virginia

Job Description

Job Description

Title: Field Service Engineer
Hire Type: Direct Hire
Salary: $35-$45/hr (includes $6K car allowance) + 5% Bonus

Location: Henrico, VA
Benefits: Mileage reimbursement, PTO with blackout dates, OT (1.5x), Company Credit Card (for gas, food, parking), 401K

Sterling Engineering is looking for multiple Field Service Engineers to join a rapidly expanding power distribution company serving major data center clients. This is an exciting opportunity to work directly with customers, perform critical on-site support, and represent a respected name in the power distribution space. Military veterans are strongly encouraged to apply.

Job Duties:
Provide on-site support for troubleshooting and repairing  power distribution systems installed in data warehouses.
Act as the primary point of contact with customers during field service calls—displaying strong interpersonal and customer service skills.
Travel 100% regionally using personal vehicle (mileage reimbursed); expected workload of 40–50 hours/week with occasional nights, weekends, and holidays (always on-call).
Perform system diagnostics, AC/DC power troubleshooting, and break/fix services on electrical panels and power systems.
Coordinate with internal engineering and customer service teams to resolve issues in the field efficiently.
Maintain detailed service logs, customer communication records, and travel documentation using company-provided systems and tools.

Qualifications:
3–5 years of hands-on experience with electrical systems, ideally high-voltage or AC/DC power distribution.
Strong understanding of electrical troubleshooting fundamentals—experience in data centers or mission-critical environments is a plus.
Comfortable working in a customer-facing role with excellent communication skills.
Must use personal vehicle for travel; $6K annual car allowance included in hourly rate.
Prior military experience is highly preferred.
Must be flexible and dependable, willing to work OT and handle emergency call-ins.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.