Guest Experience Supervisor
$20 per hourLEGOLAND Parks
Guest Experience Supervisor
Are you passionate about creating unforgettable memories and leading a team in a fun, fast-paced environment? Join LEGOLAND Discovery Center Dallas and help deliver amazing guest experiences every single day!
As a Guest Experience Supervisor, you'll be a hands-on leader on the attraction floor, inspiring your team, supporting daily operations, and ensuring every guest leaves with a smile
What You'll Be Doing
In this exciting leadership role, you will:
- Lead from the attraction floor, providing example-based, shoulder-to-shoulder leadership
- Deliver outstanding guest care aligned with Guest Obsession standards
- Motivate, coach, and develop team members to reach their full potential
- Deliver engaging daily team briefings and maintain clear communication
- Support daily operations and ensure all positions are effectively covered
- Uphold the highest standards of safety, presentation, and guest service
- Empower the team to confidently handle service recovery moments
- Monitor guest-facing areas and help enhance the overall experience
- Provide feedback to drive performance and maximize sales opportunities
- Assist with scheduling, training, and performance support
- Support Duty Manager shifts overseeing attraction-wide operations
- Encourage new ideas and innovation to improve the business
This role is highly interactive, guest-facing, and perfect for leaders who love being where the action is!
What We're Looking For
To thrive in this role, you'll need:
- High school diploma or GED
- At least two years of supervisory experience in a guest-facing environment
- Strong leadership and communication skills
- A calm, confident approach in a busy, high-energy setting
- Excellent guest service and problem-solving abilities
- Sales awareness and attention to detail
- Comfort working with POS or computerized systems
- The ability to multitask and stay organized
Most importantly a positive attitude and passion for creating amazing guest moments!
Benefits
Why You'll Love It Here!
- Health care options (medical, dental, and vision plans)
- Paid Time Off (PTO)
- Merlin Magic Pass for friends and family to enjoy the parks and attractions
- Recognition programs and rewards
- 401(k) program with company match
- Tuition reimbursement programs
Pay Range: USD $20.00/Hr.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Supervisor in Grapevine, TX vacancy
$20 per hour
Overview LEGOLAND Discovery Center Dallas We are looking for a Guest Experience Supervisor to lead a team on the attraction floor, inspire your team, support daily operations, and ensure every guest leaves with a smile. Responsibilities Lead from the attraction floor...SuggestedShift work- Merlin-Entertainments is seeking a Guest Experience Supervisor for LEGOLAND Discovery Center Dallas in Grapevine, Texas. In this role, you will provide hands-on leadership, inspire team members, and ensure that guests leave with unforgettable memories. Candidates should...Suggested
- ...Mall! Copy & paste the link below to learn more about our company & the role: -9unQdAjMw3tE2T/view?usp=sharing THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs,...SuggestedFull timeImmediate startFlexible hoursShift workNight shiftWeekend work
The Escape Game
Grapevine, TX12 days ago - Floor & Decor is seeking a Connected Customer Supervisor in Grapevine, Texas, responsible for managing a team of customer service associates... ...returns, and inventory management, ensuring a smooth customer experience. Candidates should have at least 1 year of supervisory...SuggestedFlexible hours
- ...Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose-driven team. At Serenity, we're building high-impact teams and transforming the way people experience well-being. You know how to serve. We'll teach you how to...SuggestedFull time
Serenity Healthcare, LLC
Southlake, TX5 days ago - Sunbelt Rentals - - Responsibilities: Serve as centralized point of contact for Strategic Customers in rental of construction/industrial equipment and store items; Provide exceptional, professional and efficient service to Strategic Customers; Address customer requests...
Sunbelt Rentals
Grapevine, TX3 days ago $14.5 per hour
...guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service... ...You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently....Hourly payPart timeFlexible hoursNight shiftEarly shiftBurlington
Grapevine, TX1 day ago- ...customer inquiries. A hybrid work model is offered, allowing for both remote work and in-office time. Qualifications include account management experience, strong analytical and communication skills, and proficiency with Microsoft Office Suite. #J-18808-Ljbffr MediumWork at officeRemote work
- ...Customer Service Lead Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team. At Serenity, we're building high-impact teams and transforming the way people experience well-being. You Know How to Serve. We'll Teach You...Full time
Serenity Mental Health Centers
Southlake, TX1 day ago $55k - $60k
...leasing, Required* Pricing, Required**Qualifications*** Bachelor's degree in business, marketing, or transportation, or equivalent experience, Required* 2 years or more experience providing service to customers., Required* 2 years or more experience selling to customers....Full timeLocal area- Workstream is seeking a Front of House Manager at Chick-fil-A Colleyville, Texas, to ensure daily operations and drive team development. The successful candidate will lead shifts, coach team members, and manage cash accountability in a high-volume environment. Responsibilities...Shift work
- ...Participate in occasional on-call rotation or overtime work when assigned Qualifications: Minimum 2 years of relevant experience required (customer service, retail pharmacy, technical support, or similar) Pharmacy Technician certification and retail pharmacy...Work at officeFlexible hours
Liberty Software
Grapevine, TX2 days ago - ...relationship management, managing the financial cycle, and resolving client issues. The ideal candidate has at least 5 years of experience in the IT or software industry and possesses exceptional communication and sales skills. There is a clear path for growth to Team...
- Responsibilities Job Summary: As a Service Lead, you'll assist in leading a successful operation of the Front End. You'll train and coach to create a team environment where Partners work toward providing Customers consistently superior Customer ServiFull time
H-E-B
Southlake, TX1 day ago - ...America [Department Manager] As a Customer Service Coordinator at Marshalls, you'll: Create a positive internal and external customer experience; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Assign registers, support...Part timeImmediate start
Marshalls
Southlake, TX2 days ago - ...qualified Service/Bar Manager to oversee daily operations and ensure guest satisfaction. You will engage with both team members and guests... ...of house staff. Ideal candidates will have at least 2 years of experience in a high volume, full-service restaurant, excellent...
- ...equipment company in Grapevine, Texas, is seeking a Call Center Supervisor to manage daily operations and improve customer satisfaction.... ...'s degree in business and at least 5 years of call center experience. Responsibilities include managing representative tasks, implementing...
- ...experienced Account Manager to maintain and grow customer relationships. This role requires a minimum of 10 years of sales and marketing experience, along with excellent communication and strategic planning skills. The Account Manager will lead account planning, ensure...
$14.5 per hour
Burlington Stores in Grapevine is hiring a part-time Customer Service Lead. In this role, you'll inspire and motivate associates while ensuring top-notch customer service that aligns with company values. Responsibilities include overseeing daily service initiatives, maintaining...Hourly payPart timeFlexible hours- Floor & Decor Holdings Inc. is seeking a Connected Customer Supervisor in Grapevine, Texas. This role involves managing a dynamic team... ...management processes. The ideal candidate will have supervisory experience in customer service, strong organizational skills, and the...Flexible hours
- ...customer satisfaction and retention. Candidates should have a Bachelor’s degree in a business field and at least 5 years of call center experience. The ideal candidate will possess strong leadership skills and excel in high-pressure environments. This position offers...
- ...the promotion and sale of machines. Education/Certification: * Associates degree is required or 4 years of machine tool sales experience. Skills: * Must have experience with high precision machine tools and knowledge of the respective territory * Must have...Work at officeLocal area
Mazak
Southlake, TX4 days ago - General Description:As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering com
JCPenny
Hurst, TX1 day ago - ...Job Description Join the fastest growing Academy of Early Education in the nation where Happy Happens Here! At The Learning Experience, we are committed to giving everyone a platform to display their talents, share their ideas, and grow their careers in Early Childhood...Local area
The Learning Experience
Southlake, TX15 hours ago - ...Store Manager for their location in Southlake Town Square. The ideal candidate will have over 5 years of retail apparel management experience, be goal-oriented, and possess excellent communication skills. Responsibilities include leading a team to drive customer...Flexible hours
- ...is seeking a Store Manager to oversee daily operations in a vibrant environment. The role requires 5+ years of retail management experience, focusing on team leadership, driving customer service, and sales growth. Ideal candidates will possess strong communication and...
- ...customers. ~3 or more years business to business (B2B) field sales experience. ~ Direct sales to HD Supply facility customers and industry... ...Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. May provide general...Local areaRemote workNight shift
HD Supply
Grapevine, TX4 days ago - National Accounts Manager Functions and Job Responsibilities: Responsible for effective grammatical and communication skills both internally and externally. Proficient in specific computer programs and organizational skills. Excellent communication relationship...Contract work
7'S Electronic Cigarettes
Southlake, TX15 hours ago $21.38 - $29.39 per hour
...and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers. Education or experience that prepares you for success: Previous experience in a call center customer service role Equipment rental or construction...Full timeTemporary workFlexible hours- ...is essential for delivering passionate hospitality and operational support to the management team. You will primarily interact with guests and support the team while ensuring compliance with company standards and training new hires. As a Shift Leader, you will spend...Hourly payShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Supervisor. Be the first to apply!
