Distribution Quality Manager

Position: Distribution Quality Manager

Location: Columbus, OH (On-Site)

Length: Direct Hire

Job Description:

Lead the Distribution Center Quality Management System to ensure order accuracy, damage prevention, inventory integrity, and customer satisfaction. Drive continuous improvement across inbound, put-away, picking, packing, shipping, and returns. This role will supervise one or more quality team members. This role will be onsite based at distribution center in Columbus, OH.

Essential Duties and Responsibilities:

DC Quality Management System (QMS) & Compliance:

• Own the DC QMS including SOPs, document control, audit calendar, and management review.
  
• Serve as site representative for ISO 9001, ensuring processes meet requirements.
  
• Lead internal audits and corrective/preventive actions.
  

Customer Quality & Continuous Improvement:

• Define and publish DC quality KPIs: Perfect Order Rate, Accuracy, Damage Rate, Returns Trends, and Customer Complaints.
  
• Lead root cause analysis and communication for customer quality issues.
  
• Facilitate Lean and Continuous Improvement projects.
  

Inbound Quality (Receiving and Put-Away):

• Establish receiving inspection standards.
  
• Manage over, Short & Damaged (OS&D) shipping variances and partner with vendors on defect trends.
  

Outbound Quality (Pick/Pack/Ship):

• Establish receiving inspection standards.
  
• Manage over, Short & Damaged (OS&D) shipping variances and partner with vendors on defect trends.
  

Inventory Integrity & Data Quality

Training, Standards & Governance:

• Develop Standard of Work, quality checklists, and audit routines.
  
• Train associates and leaders on quality criteria.
  

Qualifications:

• Bachelor's degree in related engineering, manufacturing, or business area.
  
• A minimum of 5 years of quality or operations experience in a distribution environment.
  
• Experience withLean Six Sigma and dataanalysis.
  
• ComputerproficiencyinMicrosoft Office and statistical packages (Minitab preferred).
  
• Ability to work with Customer/Supplier representatives regarding all qualityrelatedissues.
  
• Excellent organizational skills with focus on detail.
  
• Knowledge of WMS processes and inventory control.
  

Preferred:

• Lean Six Sigma Black Belt certification.
  
• ASQ or supply chain certifications.
  

POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment.

Come see why DPC has achieved:

• 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 'Employee's Choice - Best Places to Work' by Glassdoor.
  
• Voted 'Best Staffing Firm to Temp/Contract For' 8 consecutive years in a row by Staffing Industry Analysts as well as a 'Best Company to Work For' by Forbes, Fortune and Inc. magazine.
  

As you are applying, please join us in fostering diversity, equity, and inclusion by completing the Invitation to Self-Identify form today!