People & Culture Manager

Job Title: People & Culture Manager

Department: People & Culture Reports To: Assistant Plant Manager

Location: Indianapolis.


FLSA Status: Exempt Supervisory Requirements: Yes

Language: English Required, Spanish a plus Physical Demands: Yes

Summary: The People & Culture Manager performs Location HR related duties at the professional level with responsibility for team member relations, training, recruitment, leave of absence administration, workers compensation claims management, implementation and administration of policies and human resources procedures, as well as employment equity programs.

Essential Duties & Responsibilities :

• Follow all safety procedures and work as safe as possible at all times.
• Guides leaders and team members regarding Company policies, values, procedures, laws, standards and government regulations at assigned locations.
• Conducts exit interviews, analyzes data, and makes recommendations to the management team for continuous improvement.
• Maintains a good working relationship with team members and management and adheres to, assists with, and monitors day-to-day application of policies and procedures.
• Ensures all employment practices comply with federal, state, and local regulations, as well as Company policy.
• Responds to team member questions, concerns, or complaints through investigations, written reports or correspondence, as well as participates in meetings with team members and Management.
• Participates in developing department goals, objectives, processes and systems.
• Ensures team member files are maintained up-to-date and in compliance with applicable legal requirements.
• Responsible for communicating benefits information to hourly and salaried team members.
• Recommends new approaches, policies, and procedures to effect continual process improvement.
• Objectively coaches team members and management through complex, difficult, and/or emotional team member relations issues.
• Conducts and tracks team member and supervisor training.
• Through team member training and development, promotes customer focus and customer satisfaction throughout the organization by meeting customer requirements, addressing conformity of products and services risks.
• Manage workers compensation claims, including serving as a liaison between the company and insurance carrier, physicians and team members.
• Manages Leaves of Absence (FMLA & STD) program for assigned locations, with coordination and assistance from Leave Administrator.
• Communicates with temporary agencies and helps coordinate company functions.
• Assists with the creation and distribution of team member communication materials, including open enrollment and company newsletter.
• Assist with preparation of Affirmative Action Plan and implement any subsequent action items or goals.
• Maintains and coordinates team member recognition programs.
• In conjunction with the Quality Systems Management team, review the Food Safety Management Systems to ensure its continuing implementation, suitability, adequacy, efficiency, and effectiveness.
• Maintain a positive work atmosphere and interaction with customers, coworkers, and management.
• Acts as change agent for major updates and implementation
• Perform all other duties as assigned.
• Regular and punctual attendance.
• To perform this job successfully, must be able to perform each fundamental task listed above satisfactorily.

Behaviors & Competencies:

• Upholds mental, spiritual and physical safety
• Asks for and provides feedback
• Holds self and others accountable
• Supportive and collaborative of team members
• Participates in self-development and encourages the development of those who report/to him or her and peers
• Demonstrates flexibility and desire for growth

Experience for success :

• Understanding of and experience with all of the core aspects of People & Culture Management (staffing, team member relations, performance management, compliance, governmental reporting, training).
• Must be proficient in handling team member relations matters and ability to make tough decisions and deliver difficult messages with professionalism and diplomacy.
• Strong expertise in developing solutions based upon facts and data analytics.
• Ability to understand business operations.
• Must have the ability to manage multiple projects simultaneously and work independently with minimal supervision.
• Must have excellent interpersonal skills with an emphasis on customer service.
• Must have excellent written and verbal communication skills and must be able to effectively present to all levels of the organization.
• Must be computer literate and proficient in Microsoft Office Suite (Word, Excel, and PowerPoint).
• Must have the ability to coach team members and management as well as make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation, or law.
• Ability to maintain a high level of confidentiality.
• Approachable and kind demeanor with a demonstrated ability to effectively communicate (i.e.: demonstrates empathy, communicates clearly, is patient and experienced in finding middle ground).
• Have a fluid style of management.
• Ability to motivate team and show creativity to engage team members.
• Be forward thinking, progressive, and flexible to keep organization appealing and foster retention and appeal to new applicants.
• Have excellent conflict resolution and problem-solving skills. Be analytical, have demonstrated ability to deal effectively in "gray" areas with confidence and competency.
• Experienced in working with diverse populations and various age groups with cultural awareness and sensitivity.
• Be detail oriented with strong record keeping skills, very organized.
• Be proactive and willing to take the lead on special projects as needed.
• Skilled in mentoring and training direct reports.
• Experience in HRIS Systems, specifically ADP

Education :

• Bachelor's degree in Human Resources Management, or a related field preferred.
• A minimum of seven (7) years of experience in Human Resources is required.
• Or equivalent combination of education and experience.
• Human Resources certification is desired.
• Experience working in a manufacturing and/or distribution environment is desired.
• Ability to speak Spanish is highly desired.

Work Environment: The characteristics described here are representative of those and team member encounters while performing the essential functions of this job.

Team member works indoors in an office setting a majority of the time and may require some work in the manufacturing facility. The noise level in the work environment is usually moderate but the team member may occasionally be exposed to high level noises including but not limited to manufacturing equipment due to the nature of working with Production. While performing duties of this job, the team member may be exposed to moving mechanical parts or moving vehicles. The team member is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; extreme cold and extreme heat. The majority of work is performed indoors in an office setting.

Physical Demands:

The physical demands described here are representative of those that must be met by an team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is constantly required to sit, talk, hear and use repetitive hand/wrist motions. The team member is frequently required to stand, walk, and balance. The team member is occasionally required to twist/turn, stoop/bend, push/pull, squat, kneel, climb stairs, and reach above shoulders. The team member must frequently lift and /or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to focus.