Medical Office Coordinator (School of Medicine, Department of Pediatrics)

School of Medicine, Pediatrics is seeking 3 Medical Office Coordinators (MOC) to provide float pool coverage at various SOM Pediatric locations. The MOC will coordinate activities and provide secretarial support for a multi-faceted office to ensure a smoothly functioning office and good patient relations.

Specific Duties and Responsibilities

• Coordinate a multi-faceted clinical/research office.
• Assist patients, referring physicians, and third-party carriers to resolve patient related issues. Research and prepare specialized reports and budgets.
• Schedule patients for laboratory tests, medical examinations, and consultations.
• Acquire medical/psychiatric records of patients.
• Relay information to patients regarding preparation for laboratory tests and examinations. Maintain familiarity with various types of medical insurance to explain these plans.
• Obtain pre-certifications as required by patients' health care insurers or managed care providers. Assist patients or family members with completion of medical insurance forms.
• Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance.
• Arrange or assist in arranging patient transportation.
• Type routine correspondence and reports from dictation or handwritten copy using personal computer.
• Transcribe machine dictated medical reports and other documentation using medical terminology.
• Perform data entry of consult questionnaires.
• Use personal computer to prepare manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific, medical, literary, or other technical terms.
• Answer telephone, screen callers, relay messages, and greets visitors.
• Open, sorts and screen mail. File in alphanumeric order and locate material from files. Assist with making routine travel and accommodation arrangements.
• Coordinate the servicing of office equipment.
• Operate personal computer to access e-mail, electronic calendars, and other basic office support software. Use automated systems to access, enter, and edit patient information.
• Complete various request forms for office supplies and equipment as directed.
• Other duties as assigned.

Float pool site locations Include

• SOM East Baltimore Campus (including JHH hospital) - 1800 Orleans Street Baltimore, MD 21287
• 820 Bestgate Rd. Suite 2D, Annapolis, MD 21401
• 6420 Rockledge Dr., Suite 2300, Bethesda, MD 20817
• 501 West 7th St., Frederick, MD 21701
• 10700 Charter Dr., Suite 140, Columbia, MD 21044

Minimum Qualifications

• High school diploma or graduation equivalent
• Two years administrative experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Medical Assistant certification

Classified Title: Medical Office Coordinator
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.20 - $28.80 HRLY ($24.00 targeted; Commensurate w/exp.)
Employee group: Casual / On Call
Schedule: M-F; days locations may vary
FLSA Status: Non-Exempt
Location: School of Medicine Campus
Department name: SOM Ped General Administration
Personnel area: School of Medicine