Customer Service Specialist

As a working student, you will take responsibility for the smooth start of our new customers. Together with the Customer Adoption Team, you will assist with the deployment of our software to customers. At Legal OS, you have the chance to join us on our journey from start-up to leading legal tech provider. Our clients are mostly legal departments of large companies but also include large law firms. In short, you have the opportunity to be at the forefront of the application of AI to the legal world. Collaborating with clients to ready source materials for our AI-driven product. Creatively solving problems to ensure that our customers get the maximum value from our services. Processing data with the following: Google Suite (especially Sheets), text editors and markdown. You are enrolled at a university as a regular student You are interested in legal tech and have good or excellent technical skills. Especially relevant would be experience working with large language models like Open AI’s ChatGPT. You are obsessed with detail You have a very good proficiency in German and English. Any other language is a big plus You are a fast learner who is both keen and well able to pick up new skills quickly and independently You are reliable and you can work independently