Field Service Technician - Production Print

Overview Are you mechanically inclined and excited about establishing a growth‑oriented career? Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company! Join us now and receive a $1,500 sign‑on bonus! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Responsibilities Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, hardware removal, and troubleshooting of connectivity. Use and maintain a variety of tools and gauges to repair and diagnose production machinery. Drive to customer sites within assigned territory, track inventory supply, and keep customers informed on scheduling. Develop professional customer relationships and maintain a high level of customer satisfaction. Demonstrate progress in technical abilities, troubleshooting techniques, and productivity. Log service visits and document updates for each client account. Collaborate with the Account Management team to help resolve customer issues. Qualifications Pass background, security, and drug test. Use a personal car, eligible for vehicle maintenance compensation program. Must have reliable transportation and a valid driver's license. Ability to lift up to 50 pounds. Minimum of a High School diploma or GED required; technical school training preferred. 2–3 years of experience related to technical/repair of business equipment. Certified on N+ or equivalent. Additional IT certifications or training are a plus. Internal Applicants Konica Minolta internal certifications on: Outward Associate, Outward Professional, Outward Expert – Color, Outward Expert – Production Print, Production Print Foundations Virtual Classroom, Fiery and/or Creo working knowledge and Certification. EEO Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. #J-18808-Ljbffr Konica Minolta Business Solutions U.S.A., Inc.