Shampooer/Floor Care Attendant

Job Description

Job Description

Loews Kansas City Hotel offers opportunities at an 800-room hotel connected to the Kansas City Convention Center. Team members support 60,000 square feet of event space, dining outlets, an indoor lap pool and a prime downtown location near Power & Light, T-Mobile Center and the Streetcar.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more
• Uniforms provided with dry cleaning at no cost
• On-site parking
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We're Looking For :

A proactive and detail-driven Attendant, Shampooer/Floor Care who takes pride in creating spotless, welcoming spaces for every guest. You'll be the expert behind the scenes, ensuring our floors and carpets shine and our property reflects the highest standards of cleanliness. In this role, you'll combine precision, efficiency, and a guest-first mindset to deliver an exceptional experience every time.

Who You Are :

• Hospitality Enthusiast : You thrive on creating a clean, inviting environment that makes guests feel at home.

• Detail-Oriented Professional : You notice the little things that make a big difference and take action to keep everything spotless.

• Reliable Team Player : You value collaboration and step in to support your team whenever needed.

• Safety Advocate : You follow protocols and prioritize safe practices for yourself and others.

• Positive Problem Solver : You approach challenges with a can-do attitude and a commitment to excellence.

• Veterans and military spouses encouraged to apply.

What You'll Do :

• Operate specialized equipment to deep clean carpets, removing dirt, stains, and odors for a fresh, polished look.

• Maintain floors and public spaces to meet Loews' high standards of cleanliness and presentation.

• Partner with Engineering and other departments on special projects and maintenance needs.

• Inspect housekeeping items and equipment, reporting deficiencies promptly.

• Attend departmental meetings and contribute to a collaborative, team-focused environment.

• Provide accurate information about hotel facilities and assist guests with professionalism and care.

• Follow OSHA safety protocols and departmental procedures for chemical use, protective gear, and emergency situations.

• Maintain a positive attitude and professional appearance at all times.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include :

• High school diploma or equivalent work experience preferred.

• Previous experience in a cleaning role preferred.

• Previous experience in a hotel or resort environment preferred.

• Basic English skills preferred.

• Ability to stand, stoop, bend, walk during entire shift.

• Ability to lift and/or move up to 150lbs.

• Ability to work a flexible schedule, including weekends and holidays as required.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.