Vice President, Chase Travel Corporate ,Travel Manager Experience

Job Description

Build products that make business travel simpler, more proactive, and easier to manage. You’ll turn ambiguity into clear direction and ship measurable improvements that teams feel every day.

As a Vice President, Chase Travel Corporate - Travel Manager Experience in the Traveler Experience team, you drive the vision and execution for a portfolio that helps travel managers stay ahead—using data, experimentation, and disciplined prioritization. You partner closely with engineering, design, and analytics to deliver end-to-end improvements across the travel manager journey. You communicate strategy clearly, make smart trade-offs, and focus the team on outcomes that matter.

Job responsibilities

• Set and own the product vision, strategy, and roadmap for traveler experience, translating ambition into a sequenced delivery plan
• Lead strategy and execution for reporting and dashboard products and online booking tool integrations
• Make decisive trade-offs, remove blockers, and drive fast movement from insight to shipped product
• Define success metrics and hold the portfolio accountable to measurable business and user outcomes
• Map and continuously improve the end-to-end travel journey, prioritizing the highest-impact investments
• Ground decisions in customer research, data, and direct travel manager feedback
• Partner with engineering, design, data and analytics, and commercial leaders to align priorities and delivery
• Influence senior stakeholders by communicating strategy, trade-offs, and progress with clarity and credibility
• Develop and mentor product managers, raising the bar on product craft and execution

 

Required qualifications, capabilities, and skills

• Demonstrated product management experience owning product strategy and roadmaps for customer-facing technology products
• Proven ability to operate strategically while driving hands-on execution with a strong bias for action
• Track record of shipping products that deliver measurable business and user outcomes
• Strong analytical and problem-solving skills, including making trade-offs with incomplete information
• Ability to prioritize ruthlessly across competing, high-value demands
• Excellent written, verbal, and visual communication skills with executive-level stakeholder management
• Deep fluency with agile product development practices at scale
• Ability to work autonomously and drive progress through ambiguity

 

Preferred qualifications, capabilities, and skills

• Experience owning data, reporting, dashboard, or analytics products
• Experience with expense, payments, or financial integration products
• Experience improving complex, multi-step customer journeys
• Experience building, leading, and mentoring product teams
• Familiarity with corporate travel workflows (policy, approvals, expense, and payment processes)

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.