Operations Support Technician

Overview

Scope of Responsibilities: Worksunderminimalsuperv1s1onof theSrDirectorofHealthcareOperations. Providescentralizedsupportto the retail pharmacystoreteams to achieve pharmacyservice goalsrelated to programssuchasmedicationtherapy management and medication adherence.Follows standardprocedures to accomplish assigned tasks.

Job Summary: Completetasks related tosupportingoperationswithinthe pharmacy.Activitieswill relate to clinical programsupport,immunizationworkflowandcompliance,communication andknowledge base management, and pharmacistschedulingandpayrollfunctions.

This is not a remote position.

Responsibilities

Job Duties:

• Centrally prepareStars,TIPs andCMRsfor patients assigned tostoresin the MTM platformsoftwareComplete techniciandriven targetedinterventionsinOutcomes.

• Reconcile the allergy and medicationlistfrom the MTMsoftwarewith the prescription history in

• Transcribe the TIPsoralerts fromtheMTMsoftwaretotheCMRWorksheet

• SubmittheCMRWorksheet to the Manager of PharmacyServicesfor

• ProvideCMRworksheets to pharmacy teamsforcases

• Communicatewith pharmacystafftoensure completion ofprepped

• Completetechdriven TIPs in the OutcomesMTM

• Support off siteflu

• Act as aliaisonbetween thestoreand theclinic

• Coordinate execution ofthe

• Workwith storeteamsandRegional Pharmacy Managersto select clinic

• Coordinatemarketing materialsfor each

• Track scheduledandcompletedclinics usingtheFluClinic Tr

• Support appropriatebilling of

• Support appropriaterecord keepingfor vaccinat

• Help maintain patient records in the

• Aid pharmacistsinobtainingaccess to theH

• Support storelevelcompliance withvaccinationregulations

• TrackCPRand Hep B Vaccinationstatus

• Coordinate communication tothestoreteams

• Assign and track

• Senddailyemails.

• Maintainresources in task

• Createstheworking scheduling for

• Prepares payrollforRegionalHealthcareManager toapprove andresolves payroll issueswhen

• Maintainspharmacist and technicianlicensingand

• Participate in additional pharmacyservice-relatedprojectsas

• Maintainconfidentialityregarding allpatient

• Must keepcurrent with allState andFederal requirements relatedto conditions of

• Responsible for completingall mandatoryandregulatory training

• Perform other duties as assigned.

Qualifications

Experience

Preferred: Previous experience in pharmacy operations

Educational Requirements:

• Minimum: High School Diploma or GED

Special Conditions of Employment:

• Drug test

• Initial and continuous exclusion and sanction/disciplinary monitoring

• Any and all additional eligibility requirements based on the specific position

Compensation:

$20.00-25.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

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Job Locations US-NY-East Syracuse

Posted Date 5 months ago (1/12/2026 11:27 AM)

Requisition ID 2026-15161

# of Openings 1

Category Pharmacy

Location : Location US-NY-East Syracuse