Regional Aftermarket Specialist (Road Building and Minerals)

Description

Help drive what keeps our customers running. As a Regional Aftermarket Specialist for RDO Equipment Co.'s Road Building and Minerals group, you'll be a key player in supporting parts and service teams across the region. In this role, you'll partner with store locations, customers, and manufacturing partners to strengthen aftermarket performance for the Wirtgen and Kleemann equipment, drive strategic initiatives, and ensure a consistent, high-quality customer experience. If you enjoy regional collaboration, mentoring teams, and making a broad impact on customer satisfaction and business results, apply today!

What's In It For You:

• $65000 - $90000 / year
• Quarterly Bonus Potential
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead. Click here to learn more.

Why RDO?
When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. in Salt Lake City, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the Salt Lake City team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. This machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the Salt Lake City community and beyond.

What You Will Do:

• Support the Region: Provide regional support and leadership for parts and service departments within the Road Building and Minerals group, ensuring alignment with strategic goals.
• Drive Results: Lead and monitor regional aftermarket strategies, including parts and service processes, benchmarks, and performance metrics.
• Help Grow and Build: Support and develop Customer Service Advisors, Product Specialists, and store teams to grow aftermarket business and improve customer satisfaction.
• Product Knowledge: Serve as a key resource for product knowledge and technical support on Wirtgen and Kleemann equipment across the region.
• Customer Relations: Build strong relationships with customers and manufacturing partners while addressing concerns and maintaining consistent service standards.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Industry Experience: Industry and/or aftermarket parts and service experience, preferably supporting road building, aggregates, or heavy equipment operations.
• Customer Service: Strong customer service, communication, and relationship-building skills, both internally and externally.
• Travel Flexibility : Ability to travel up to 50%, supporting regional locations and customers as needed.
• Comfortable with Technology: Solid computer and systems proficiency to support reporting, planning, and operational coordination.
• Valid Work Authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• New Facility: Salt Lake City team members work out of a state-of-the-art facility overlooking the Rocky Mountains.
• Long-Tenured Group: Salt Lake City is proud to have high team member tenure and low turnover.
• Market Growth: Salt Lake City is booming with industry growth all around it. This creates opportunities and stability for our team members.
• A Culture of Safety: In Salt Lake City, we have a safety committee with representation from all departments. We also do regular safety huddles that discuss experiences and topics to keep everyone safe.
• Invested in Employees: We talk daily about training needs and encourage our team to continually grow.
• Team Member Appreciation: Monthly team lunches, including BBQs and cookouts.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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