Hyatt Place Lakewood Ranch-Operations Specialist

Location: Lakewood Ranch, FL Job Id: 1437 # of Openings: 1

JOB SUMMARY:

Assist the AGM in the operation of the hotel.

ESSENTIAL JOB FUNCTIONS:

Work collaboratively with all members of the operations team and other hotel departments Ensure all operations staff and supervisors are properly trained to standards and able to carry out the operations of each department. Review work procedures and operational problems to determine ways to improve service, performance, cleanliness and safety. Maintain complete knowledge of all operations department policies/service procedures. Complete daily walk-through of all operations department areas observing the following and with assist or instruct designated personnel to rectify any organization deficiencies Establish par levels for supplies and equipment. Ensure all Front Desk employees are adhering to rate and credit policies and procedures. Knowledge of brand operating systems. Knowledge of all emergency procedures and how to act on them. Knowledge of maintenance and operating procedures of all departmental equipment. Ensure the hotel is balanced daily. Check the credit report daily, review the bucket, and all A/R accounts. Maintain an organized and well supplied hotel Online ordering of food and housekeeping supplies. Support the hotel’s sales functions by providing back-up assistance. Review discrepancy reports daily and take necessary steps to resolve and eliminate discrepancies. Keep contingency reports updated.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

COMPETENCIES:

Strong Leadership and Teamwork abilities Knowledge of revenue generation and profit/loss implications Communication both verbal and written Time management and problem solving skills Self-motivated, well organized, and goal-oriented

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

1-2 years of hotel experience

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references from the hospitality industry.

SUPERVISORY RESPONSBILITY

This position may or may not directly supervisor other employees.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. #J-18808-Ljbffr Lodgco Management L.L.C.