Logistics Specialist-Chicago

Job Description

Key Responsibilities

1. US Local Transport & West US 3PL Management Oversee US domestic transportation and daily operations of West US RSO 3PL warehouses. Monitor inbound palletizing quality, ensure last-mile SLA compliance, and manage daily service billing and reconciliation accuracy.

2. PTW (Port-to-Warehouse) Operation Support Support end-to-end PTW project execution, including data compilation, RFP preparation, cost comparison, and supplier coordination. Assist in project trial run, daily/weekly project sync, risk tracking and issue resolution. After PTW launch, support handover with line haul teams, coordinate with customs brokers, carriers and forwarders, and maintain accurate TMS status updates to ensure transportation safety and on-time performance.

3. Stakeholder & Vendor Coordination Collaborate closely with internal teams including sales, line haul and logistics procurement. Conduct monthly reconciliation and follow up payment procedures for all PTW vendors.

4. Vendor Operation & Compliance Management Monitor operational performance of LTL/FTL and courier carriers, support regular safety spot checks and monthly performance reviews. Assist in vendor onboarding, system integration, and standard alignment. Track recurring operational issues, coordinate vendor meetings, and drive problem closure.

5. Daily Operation Support Provide US-time emergency support for warehouse dispatching, BOL handling, and shipment exception resolution. Support West US outsourced manpower recruitment and staffing coordination. Attend regular weekly business and project meetings to report progress and follow up action items. Qualifications

•2+ years of experience in cross-border logistics, overseas warehouse or US transportation operation; North America logistics experience preferred.

• Familiar with US domestic transportation and 3PL warehouse workflows, SLA management and vendor reconciliation.

• Basic proficiency in TMS system operation and data tracking.

• Solid communication skills, hands-on problem-solving ability and cross-team collaboration mindset. • Able to support urgent issues per US time zone.

•Strong willing to contribute to help Chinese Brand to achieve success in the NA marketplace.

Required Skills

• Familiar with US local transportation and warehouse operations

• Practical experience in logistics data analysis and billing reconciliation • Good business English communication

• Basic system operation and issue coordination capability Preferred Skills

• Importation Experience.

• Familiar with North American carrier management and FMCSA rules

• Working experience with US West 3PL suppliers