Project Manager, IT

IT Program ManagerThe IT Program Manager will be responsible for working across multiple groups, towers, and geographies to successful deliver business value. This individual will need to have excellent communication skills, determination, and perseverance to be successful.The IT Program Manager will manage a set of projects as well as participate in short- and long-term strategy planning. The IT Program Manager will work closely with Operations Teams, Application Teams, and Business units to ensure proper execution of project and program plans.The position requires broad experience across many core IT technologies and services, from network and infrastructure to ServiceNow to monitoring and management functions.Job ResponsibilitiesExecution of Real Estate projects from IT perspective - collaboration with Network, Security, site support, UCs and network vendors and work with BU for project deliveryBasic understanding of Network, Firewalls, Site Support activities to support Real Estate project manager to execute IT deliverablesApplies project management disciplines and experience, develops plans to include project definitions, scope, business requirements, cost, completion dates, resource allocation, and quality/reliability for a group of projects in 1 or more complex programsActively partners with IT teams to ensure appropriate processes and templates are utilized for project and program successAccountable for establishing and managing multiple project deliverables, communicating project and program vision and ensuring IT resources are aligned properlyMaintains the project budget schedules, and manages resource levels to achieve project successUtilizes both agile and waterfall methodologies, driving technical and functional teams to complete critical path business requirements in a timely fashionDevelops and implements corrective action plans when deviations from budgets and/or schedules are evidentDevelops and manages short- and long-term program roadmapsPrioritizes work on projects and programs based on business need and IT capabilityDrives expectation setting and leadership management within IT and the businessDrive and assist with the development of business casesEngage with key business stakeholders to understand their needs, document requirements, and perform business analysisFacilitates vendor selection process and manages vendor relationshipsMaintains a high level of organization and planning while communicating with stakeholders to reach timelines and maintain customer satisfactionRegularly identifies risks and communicates project health to senior leadershipIdentifies and directs changes through appropriate review and approval mechanisms.Resolves most conflicts between timeline, budget, and scope independently, but intuitively escalates complex issues to Portfolio managementLooks for process definition and improvement opportunities and leads others in adhering to existing IT processes and contributing to their improvementDemonstrates flexibility and resilience in response to changing or ambiguous work situationsQualifications• Minimum of ten (10) years of IT experience.• Experience in GIS (IT expertise) for Real Estate projects – Network, Security/Firewall, MS teams set up etc.