Administrative Assistant

The Coming Home Network helps non-Catholic Christians-clergy and laity-discover the truth and beauty of the Catholic Church and make the journey home. Most of our staff work virtually around the US. The Nashport office is the operational heart of the Network and the place where we film The Journey Home for EWTN. It is also where phones, mail, shipping, receiving, and records are handled each day. We are hiring a full-time Administrative Assistant to join the team as the front of the house and the backbone of the office. This person will often be the first voice inquirers, members, donors, and vendors hear. The role is an adaptable right hand to the Office Manager, and who would provide admin assistant to the Executive Director - someone who wants to stay, grow, pray with the team, sit in meetings, and treat this work as their ministry. *** Primary Responsibilities **** Front of house and communication:

• Answer and route phone calls and email with warmth and discretion; take accurate messages and follow through
• Greet visitors and receive deliveries
• Serve as a first contact for people exploring the Church and for partners of the ministry
• Assist the Office Manager and Executive Director with correspondence, simple reports, and other administrative tasks

• Assist with processing incoming mail and donations
• Enter and update CRM records with accuracy and confidentiality, including pastoral, donor, and personnel information
• Fulfill outgoing orders: pack, ship, and track resources
• Help with inventory management and with assembling and shipping resources for events

• Work on-site during regular business hours
• Take part in the daily staff meeting and prayer
• Help greet and host guests during monthly recording sessions of The Journey Home

• A practicing Catholic or Catholic convert in good standing who appreciates the mission of the Coming Home Network and wants to be part of it
• Warm and clear on the phone
• Organized, reliable, and discreet
• Adaptable: able to learn new systems and pick up unfamiliar tasks
• Proficient in Microsoft Office (Word and Excel); CRM and Zoom Workplace experience is a plus
• Able to work on-site in Nashport, Ohio. Candidates open to relocating are welcome; relocation assistance may be available for the right person