Computer Tech

Computer Technician

We are seeking a detail-oriented Computer Technician to join our team in a fast-paced repair and RMA environment. This role is responsible for performing Apple hardware repairs, running diagnostics, and ensuring repaired units meet quality and functionality standards. This is a great opportunity for a technician looking to grow their skills with Apple products in a production-based setting.

Key Responsibilities

• Perform Apple hardware repairs including battery, display, bezel, trackpad, keyboard, and housing replacements
• Run diagnostics and functional testing using company-approved tools (e.g., MacCheck)
• Accurately document repairs completed and parts used
• Collaborate with the Tech/RMA team to meet quality and productivity goals
• Adhere to ESD, safety, and company repair standards at all times

Qualifications

• Familiarity with Apple repair procedures and diagnostic tools
• Strong attention to detail with the ability to work independently
• Basic understanding of macOS functionality and system testing
• Note: Logic board-level repair experience is not required

Skills and Abilities

• Self-motivated with the ability to take initiative
• Strong organizational and time-management skills
• Ability to communicate and work effectively with cross-functional teams
• Solid working knowledge of Apple devices including MacBooks, iMacs, and Mac Minis

Preferred Skills

• Experience in a production, repair, or RMA environment
• Apple certifications (ACMT, Apple Device Support, or equivalent) are a plus

Non-Essential Duties

• Perform other duties as assigned to support business needs