Conference Center Assistant

Conference Center Assistant

Location: Houston, TX

Salary Pay Range and Other Compensation: $42,800 - $66,400 annually. Actual compensation may vary based on location, market conditions, skills, experience, and education. This position may also be eligible for bonus opportunities and a comprehensive benefits package.

Schedule: Flexible schedule required to accommodate Conference Center and front desk operations. Overtime may be required.

Position Summary

Under general supervision and working in conjunction with the Conference Center Coordinator, the Conference Center Assistant supports the successful operation of the Conference Center by delivering exceptional hospitality services and anticipating the needs of internal and external clients. This role also serves as backup reception support as needed and assists with conference center operations, catering coordination, and event support.

Essential Duties and Responsibilities

• Perform regular walkthroughs of conference rooms, coffee stations, and meeting spaces to ensure cleanliness, proper stocking of supplies, and readiness for upcoming meetings
• Assist with catering setup and breakdown for meetings and events
• Assist with room configurations and meeting space arrangements based on client specifications
• Support ordering of catering and coffee supplies and assist with inventory management
• Provide support for after-hours conference center events as needed
• Assist with internal office functions, employee events, and external events
• Coordinate service requests with internal departments including IT, Hardware Support, Telephone Services, Office Services, and Facilities
• Utilize room scheduling systems to assign conference rooms and coordinate logistics with reception and office services teams
• Follow up with meeting hosts to confirm meeting details and obtain any missing information
• Review daily guest lists and assist with special guest requests
• Provide backup reception coverage as needed
• Perform other related duties as assigned

Food Service Responsibilities

Coordinate with reception staff to place daily food orders with catering companies and outside vendors. Ensure timely delivery and proper setup of food and beverage service for conference center functions.

Qualifications

Required Education and Experience: High School Diploma or GED equivalent required. Minimum of 2 years of experience in catering, conference center operations, event planning, or a related field. Proficiency with Microsoft Office applications and other business software. Ability to manage multiple tasks simultaneously in a fast-paced environment. Strong customer service orientation. Professional demeanor and appearance. Ability to work flexible schedules and overtime as needed. Ability to take initiative, accept responsibility, and work independently.

Required Skills and Abilities: Strong organizational and time management skills. Exceptional attention to detail. Sound judgment and decision-making abilities. Strong interpersonal and communication skills. Strong analytical and problem-solving skills. Ability to work effectively and collaboratively with others. Ability to maintain confidentiality and exercise discretion. Ability to remain composed and productive under pressure. Ability to manage multiple projects with competing deadlines and priorities.

Benefits: Comprehensive benefits package available, including medical, dental, vision, retirement savings options, paid time off, and additional employee programs.

Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other status protected by applicable law.

Eastridge Workforce Solutions