Account Manager

Account Manager (Inside Sales)

At Belt Power LLC, we don't just sell productswe solve problems that keep manufacturing, processing, and material handling operations running. As a full-service distributor and fabricator of conveyor and industrial solutions, we're known for quality, speed, and exceptional customer service.

We're growingand we're looking for an Account Manager (Inside Sales) who thrives in a fast-paced environment, loves building relationships, and takes pride in delivering an outstanding customer experience.

Why This Role Is Exciting

• Be the go-to contact for customers from quote to invoice
• Work directly with outside sales, operations, and accounting to close deals and exceed expectations
• Gain exposure to cutting-edge industrial products and real-world manufacturing applications
• Make a measurable impact in a high-growth, relationship-driven business

What You'll Do

• Deliver exceptional customer service with urgency, accuracy, and professionalism
• Build and maintain strong relationships with customers and vendors
• Process quotes, orders, returns, and purchasing through our ERP system
• Manage multiple priorities while ensuring on-time delivery and customer satisfaction
• Review open orders daily to proactively address customer needs
• Issue and follow up on purchase orders with vendors
• Identify and communicate leads and opportunities to outside sales
• Make outbound calls and emails to qualify leads and sell products and services
• Maintain accurate customer data across CRM, email, phone, and calendar platforms
• Stay current on product offerings, inventory, market conditions, and industry trends
• Occasionally travel for customer visits, training, installs, trade shows, or business development

Requirements

• Highly organized with strong attention to detail
• Excellent written and verbal communication skills
• Strong math, computer, and problem-solving skills
• Ability to prioritize, multitask, and follow through to completion
• A collaborative team player with a customer-first mindset
• Proficiency in Microsoft Outlook, Excel, and Word

Work Environment & Schedule

• Full-time, in-office role
• MondayFriday schedule (with some overtime or weekends as needed)
• Professional office setting with standard office equipment
• Primarily sedentary work; ability to lift up to 25 lbs occasionally