Store Supervisor (Full-Time)

3200 Palm Way, Suite 106, Austin, Texas 78758. Studio Supervisor Location: Austin, TX | Reports to: Studio Manager | Full Time Hourly Rate: $17 The Studio Supervisor plays a critical support role in the daily operations of the Studio, serving as a trusted keyholder and frontline leader. This role is designed for team members who consistently demonstrate strong judgment, attention to detail, and the ability to operate independently. As a Studio Supervisor, you’ll help open and close the Studio, support floor leadership during peak periods, and ensure a consistent customer and brand experience. You’ll also set the tone on the floor—modeling our values, reinforcing service standards, and supporting operational execution. This is a non‑managerial role but requires maturity, ownership, and leadership by example. Key Responsibilities Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately Supports daily execution of visual merchandising, supply restocks, and Studio upkeep Reviews daily business and helps implement strategies to drive results Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness Customer Experience Delivers exceptional service and educates customers on the Studs experience Supports service recovery and escalates customer concerns as needed Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations Team Support & Culture Sets a strong example for professionalism, inclusion, and accountability Provides real‑time feedback and support to teammates when appropriate, escalating as needed Helps reinforce company values and contributes to a collaborative, feedback‑rich environment Requirements Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities Must be available to work a flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays Weekend availability (Friday, Saturday, Sunday) is required, excluding approved PTO Schedules may vary based on business needs, and Full‑Time employees are expected to prioritize Studs as their primary employment commitment Proven track record of professionalism, reliability, and sound judgment in a customer‑facing environment Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols Confident operating solo and taking ownership of floor leadership responsibilities when assigned Brings a positive attitude, receives feedback well, and contributes to a collaborative, service‑oriented team culture Benefits Comprehensive Medical, Dental, and Vision Insurance (including $0 in‑network mental health visits) Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affinity Support Services, and Employee Assistance Program (EAP) Voluntary Life Insurance Health and Commuter Tax‑Advantaged Accounts 401(k) Retirement Savings Plan Paid Time Off and Paid Safe & Sick Leave Accruals Paid Sabbatical After 4 Years of Service Exclusive Employee Discounts on Piercings and Jewelry (including family coverage) Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more! Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability, marital status, citizenship, ancestry, sexual orientation, gender identity, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form. #J-18808-Ljbffr STUDS