Head of Planning & Performance Management

Head Of Planning & Performance Management

Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travelers worldwide, making sure we're there every step of their journey with proactive care, personalized cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

Zurich Cover-More is looking for a Head of Planning & Performance Management (PPM) who is responsible for driving and challenging the financial performance and operations for the Zurich Cover-More Business Unit. This role provides strategic consultation and insights to business unit leadership and partners to deliver analysis, reporting, planning and forecasting to support the development and execution of the financial strategy. We are seeking a seasoned finance leader with a strong background in planning and performance management who will operate as a trusted strategic partner to help drive the success of Zurich Cover‑More's global business.

Reporting directly to the CFO, this role is open to remote-based candidates within the United States, with regular travel to our Schaumburg, IL or New York, NY offices.

What You'll Be Doing

• Support the ongoing development of Zurich Cover-More's finance operating model, with a particular focus on Planning & Performance Management (PPM) processes and deliverables.
• Lead and develop financial analysis, insights, planning, and forecasting across Zurich Cover-More Business Units, partnering closely with regional and central finance teams.
• Develop and implement annual financial plans across the Zurich Cover-More Business Units in close collaboration with Zurich Global Business Operations and Group Finance.
• Prepare and manage business and performance reviews from a finance perspective on behalf of the Zurich Cover-More Business Units.
• Develop, evaluate, and review business opportunities and robust business cases.
• Ensure the integrity and accuracy of accounting records and financial management reporting.
• Partner closely with senior leadership across Zurich Cover-More, including Regional Business Heads, Functional Heads, and Finance Leads, and serve as a key liaison with ZNA's Finance & Actuarial Shared Services unit.
• Lead, mentor, and manage key team members within the PPM function.

What Skills And Experience You'll Bring On This Journey

• 10+ years of progressive experience in financial planning, analysis, and reporting.
• Insurance, financial services, or similarly regulated industry experience strongly preferred.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Advanced qualifications such as an MBA and/or CPA are highly valued.
• Demonstrated experience leading enterprise-level budgeting, forecasting, and multi-year financial planning for complex, global business units.
• Proven ability to design, own, and challenge sophisticated financial models that link strategy, budgets, and operational performance.
• Strong track record delivering insightful performance analysis, risk assessment, and forward-looking forecasts to senior and executive leadership.
• Solid understanding of financial governance, controls, and compliance within a globally regulated environment.
• Experience translating complex financial data into clear, actionable insights to support strategic decision-making and investment cases.
• Proven people leadership experience, including building, developing, and performance-managing high-performing finance teams.
• Strong stakeholder management and communication skills, with the ability to influence at executive and business unit levels in a fast-paced, global environment.

Why you'll love working with us! We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travelers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme.

Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that's exactly who we're looking for.

Apply today and let's go to great places together! At Zurich Cover-More, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The salary range for this position is $152,400.00 - $249,500.00, with short-term incentive bonus eligibility set at 25%.