Medical Support Technician

Medical Support Technician

Job Category: Health Services Requisition Number: MEDIC001379

Posted: March 26, 2026

Full-Time On-site Troy, NY 12180, USA

Description

Position Summary: The Medical Support Technician provides programmatic support to the medical needs of the individuals in assigned programs under the Registered Nurse's direction. The Medical Support Technician helps to ensure individual's needs are addressed in a timely and thorough fashion through effective communication, teamwork and professionalism. Day shift position.

Primary Duties & Essential Functions:

• Maintains the ability to pass medications in accordance with OPWDD requirements.
• Maintains the scheduling of medical appointments in assigned programs.
• Assist with providing transport and supervision to individuals for medical appointments.
• Reviews Medication Administration Records weekly and reports discrepancies to the RN.
• Review Medication Stock Weekly to ensure medication is within expiration date and of adequate supply.
• Orders medication as needed.
• Ensure Personal Protective Equipment and First Aid supplies are readily available within the program. Prepares consultation forms prior to appointments for RN to review and approve.
• Communicates via electronic report outcomes from medical appointments to the treatment team and RN.
• Ensure RN is notified of medical concerns.
• Ensures all scripts are accurate and available to cross references with the medication administration record.
• Ensures oversite of program staff medication certification compliance.
• Provides Direct Care Support as needed/assigned.
• Completes required training's accordance with OPWDD standards.
• Other duties and responsibilities as assigned by supervisor or designee.

Required Education, Knowledge and Skills:

• High School Diploma/GED required.
• Licensed Practical Nurse, Medical Assistant Degree or Direct Support Professional with 3+ years' experience.
• Must work one weekend day and have the ability to work evenings a needed/required.
• Ability to maintain a flexible schedule.
• Must have intermediate skills in Microsoft word and excel.
• Demonstrated skills in writing.

Abilities and Working Conditions:

• Must have a valid NYS Driver's License.
• Must be able to perform restraints and maintain SCIP/Promote certification.
• Willingness to respond to the needs of culturally diverse population.
• Ability to work out in the community (mobile program).
• Ability to deal with changing priorities as part of growth and change in a fast-paced environment. Display a positive, professional and proactive attitude to accomplish quality work that is in line with the agency's mission statement and sanctuary philosophy.
• Seek opinions, alternative viewpoints in decision making. Understand and respect the expertise and experience of others, appreciate the different views, and the perspective and limitations of other.
• Ability to communicate verbally and in writing effectively and professionally.
• Exhibits a professional, courteous demeanor with internal and external constituents.

Pay: $23 per hour

Vanderheyden is committed to the Sanctuary Model - a blueprint for clinical and organizational change which, at its core, promotes safety and recovery from adversity through the active creation of a trauma-informed community. The Sanctuary Model's focus is not only on the people who seek services, but equally on the people and systems that provide those services.

Vanderheyden Hall Inc., as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of gender, race or ethnicity, color, national origin, religion, age, disability, military or marital status, sexual orientation, gender identity or expression, prior arrest or conviction record or any other category protected by applicable federal, state or local laws.