Spa Manager, New York City

Job Description

Job Description

Company Description

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more. Job Description

Equinox seeks a  Spa Manager for its state-of-the-art locations in New York City!

The Spa Manager is a results oriented leader- energetic, creative, and enthusiastic. The Spa Manager makes a direct impact on a growing and dynamic organization. 

The Spa Manager directs the staff at one of our Flagship locations to the highest level of customer service, total customer experience, and operational excellence.  

Our philosophy embraces a well-rounded approach to results, where Spa constitutes an essential element of recovery. Our team is a collaboration of acclaimed holistic health professionals, influential specialists, and outstanding spa therapists that are selected from across the globe to create exclusive treatments to revive from the inside out. Our expert therapists provide signature massages to ensure members feel completely rejuvenated for future training. If it’s relaxation you’re after, our signature facials replenish the skin leaving a healthy glow.

RESPONSIBILITIES:

• Must possess a valid NYS Massage Therapy License
• Perform 25, 50,80, and 110-minute deep tissue, sports, prenatal and Swedish massages in a professional and comfortable setting
• Hiring & Training of Spa Desk Staff
• Scheduling Desk Staff
• Coaching of staff 
• Service revenue goals    
• Retail revenue goals    
• Event planning        
• Direct client outreach    
• Direct client in-reach 
• Product inventory

Qualifications

• Customer Service experience
• Management experience and/or experience in Spa/Salon/Retail 
• 1-2 years Spa Experience

Pay Transparency: $66,300 and ability to earn bonus

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at 

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.