Training Supervisor, Food & Beverage
El Cortez Hotel & Casino
Job Overview The Beverage Manager is responsible for overseeing all aspects of the Beverage and Snack Bar operations within our establishment, ensuring exceptional service and quality standards. This role involves managing a team and maintaining compliance with food safety regulations. The ideal candidate will have a strong background in bar management within a hotel or casino environment, along with a passion for training and developing staff. Duties Lead and manage the beverage team to deliver outstanding guest service and maintain high operational standards. Oversee Snack Bar operations, including scheduling, inventory management, and other operational processes. Manage bar operations, including inventory control, supply ordering, and proper beverage storage. Develop and implement team member training programs covering health and safety standards, beverage preparation, and exceptional customer service. Ensure compliance with food safety regulations and maintain cleanliness throughout all beverage service areas. Monitor beverage production processes to ensure consistent quality and adherence to established standards. Stay informed of industry trends to introduce innovative beverage offerings that attract guests. Ensure departmental compliance with all applicable union requirements and collective bargaining agreements, including contract provisions, employee rights, scheduling, seniority, and grievance procedures. Enforce company policies, procedures, and compliance standards. Support promotions, special events, and other service initiatives. Qualifications Proven experience managing teams in a bar or hospitality setting, preferably within a hotel or casino environment. Strong knowledge of food handling practices and food safety regulations. Extensive knowledge of union policies and procedures, collective bargaining agreement interpretation, grievance processes, and labor-management relations. Experience in team member training and development to enhance skills and performance. Excellent communication skills and the ability to collaborate effectively across departments. Familiarity with food production processes related to beverage service. Ability to thrive in a fast-paced environment while maintaining attention to detail. Passion for delivering exceptional guest experiences through high-quality beverage offerings. DISCLAIMER Please note that this job description may not encompass all the duties, responsibilities, skills, and abilities required for the position. It is not an exhaustive list of the job requirements, efforts, or working conditions. As circumstances change, such as emergencies, personnel changes, increased workload, rush jobs, or technological advancements, management reserves the right to revise the job description and assign additional or different tasks as necessary to ensure operational effectiveness. Job Type: Full-time Benefits: ~401(k) matching ~ Dental Insurance ~ Health Insurance ~ Vision Insurance ~ Paid Time Off Experience: Management: 4 years (Required) Bar/Beverage Operations: 2 years (Required) Union Experience: 2 years (Required) Benefits: ~401(k) matching ~ Dental insurance ~ Health insurance ~ Paid time off ~ Vision insurance Work Location: In person
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