Business Systems Analyst

Job Title

Are you ready to make an impact at DTCC?

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Job Description

Being a member of IT FinSight Delivery team, this role serves as a Business Analysis lead for DTCC's Enterprise Resiliency Dashboard (ERD) and PagerDuty platforms, driving the translation of incident management needs into scalable, automated, and insight-driven capabilities. You will play a critical role in shaping product direction, accelerating delivery, and enabling data-driven decision-making and operational excellence across incident management and resiliency functions.

Primary Responsibilities

• Translate business and stakeholder needs into well-defined user stories and backlog items aligned to ERD roadmap priorities
• Define clear acceptance criteria and ensure readiness for development (Definition of Ready)
• Drive backlog refinement sessions with Product Owner and engineering teams to ensure shared understanding
• Lead agile ceremonies (sprint planning, stand-ups, retrospectives)
• Partner with QA teams to define test scenarios and validate business functionality
• Support UAT cycles with business stakeholders and ensure requirements are met
• Collaborate with project team, product management, and stakeholders on assigned aspects of the project
• Participate in the estimation of resource needs and schedule of work through interactions with related stakeholders
• Understand and apply industry-specific best practices & standards

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications

• Minimum of 4 years of related experience
• Bachelor's degree preferred and/or equivalent experience

Talents Needed for Success

• Fosters a culture where honesty and transparency are expected.
• Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
• Collaborates well within and across teams.
• Communicates openly with team members and others.
• Resolves disagreements between colleagues effectively, minimizing the impact on the wider team.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.