Community Engagement & Programmatic Manager

Job Description

Job Description

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title -  Community Engagement & Programmatic Manager

Reports to -  Grant Program Manager

Benefits - 

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

About Position:

• Work Schedule: Monday through Friday, 8:00am - 5:00pm 
  • This position will require availability to work on Saturdays as needed.
• Travel:  This position operates in a hybrid office and community-based environment and requires extensive travel throughout the assigned service area.

Job Summary:  Piedmont Health Services (PHS) serves as the anchor partner for Region 4 in the North Carolina Rural Health Transformation Program (NCRHTP) through a subrecipient agreement with the University of North Carolina Hospitals at Chapel Hill (UNC Health). This position is employed by PHS and operates under the organization's policies, procedures, and management structure. The Community Engagement & Programmatic Manager is responsible for leading county-level stakeholder engagement and implementation activities within an assigned four-county service area (Alamance, Chatham, Orange, and Caswell Counties) while also serving as the project lead for designated Piedmont Health Services programmatic initiatives. This position serves as the primary liaison between NC ROOTS Region 4, local communities, and community-based partners, ensuring that county voices, priorities, and perspectives inform regional planning and implementation efforts.

The Community Engagement & Programmatic Manager builds and sustains relationships with county agencies, healthcare organizations, community-based organizations, faith communities, educational institutions, local coalitions, and other community stakeholders. The role actively identifies and engages trusted community leaders, grassroots organizations, and residents who may not traditionally participate through formal systems to ensure broad and equitable community representation in NC ROOTS activities. Serving as the Hub's primary point of contact for county-level stakeholders in the assigned counties, the position is responsible for understanding existing community assets, initiatives, partnerships, and priorities while identifying gaps in representation, engagement, and service delivery. Through regular community visits, stakeholder meetings, listening sessions, presentations, and participation in local events, the Community Engagement & Programmatic Manager gathers and elevates community perspectives to inform regional decision-making, implementation planning, and continuous improvement efforts. The position connects community partners with relevant NC ROOTS initiatives, workgroups, funding opportunities, technical assistance resources, and collaborative activities. The role follows up on stakeholder concerns, commitments, and implementation challenges, helping to identify and address barriers affecting local program implementation and community participation. The Community Engagement & Programmatic Manager collaborates closely with other county engagement staff, Anchor Partners, and Regional Workgroups to ensure engagement efforts remain locally responsive while maintaining consistency across Region 4.

The Community Engagement & Programmatic Manager supports implementation activities across the full 14-county Region 4 service area, including Alamance, Caswell, Chatham, Durham, Franklin, Granville, Johnston, Nash, Orange, Person, Vance, Wake, Warren, and Wilson counties. The position works collaboratively with internal departments, community partners, healthcare providers, local governments, and regional stakeholders to advance measurable outcomes, strengthen community partnerships, improve systems coordination, and support long-term improvements in health and well-being.

In addition to county engagement responsibilities, the Community Engagement & Programmatic Manager serves as the project lead for designated Piedmont Health Services programmatic initiatives, including but not limited to Perinatal Health, Chronic Disease Prevention, Workforce Development, and other organizational priorities. The position is responsible for planning, implementing, coordinating, monitoring, and evaluating program activities across the PHS service area. This includes developing workplans, coordinating cross-functional teams, tracking performance measures, facilitating stakeholder collaboration, and supporting continuous quality improvement efforts.

***The position is contingent upon receipt and continuation of funding through the NC Roots effective June 1, 2026. The organization reserves the right to delay hiring, modify, or withdraw the position based on funding status.***

Minimum Qualifications -

Education: Bachelor's degree in Public Health, Health Education, Social Work, Human Services, Public Administration, Community Development, Sociology, Political Science, Nonprofit Management, Healthcare Administration, or a related field. Equivalent combination of education and relevant experience may be considered.

Preferred Education: Master's degree in Public Health (MPH), Public Administration (MPA), Social Work (MSW), Healthcare Administration, Community Development, or a related field.

Experience: Public health outreach preferred. Demonstrated experience in rural community engagement, coalition building, or local government partnership work in North Carolina, preferred. Public health outreach experience also preferred.

Requirements - 

• A valid driver’s license and reliable transportation are required; the position requires extensive travel throughout the assigned four-county service area and periodic travel throughout the broader 14-county Region 4 service area.
• Reside in North Carolina and within Region 4 catchment area which includes the following counties: Alamance, Chatham, Orange, or Caswell, preferred.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.

Salary Range: $88,500.00 - $117,500.00(commensurate with work experience) 

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.