Store Supervisor (Habitat ReStore)

Job Overview Can you picture yourself leading a collaborative, creative, compassionate team? What about a fast-paced, purpose-driven retail and warehouse environment? Do you want to apply your talents to make a difference? Green Mountain Habitat for Humanity seeks supervisors for its ReStores in Williston, Milton & Swanton. Our ReStores play a vital role in the mission to build affordable housing by accepting and selling donated items at discounted prices, thereby promoting sustainability and extending access to affordable resources. We offer flexible hours, extensive Paid Time Off, a health reimbursement plan, and a 20% discount at all ReStores. Locations & Logistics ReStores in Williston, Milton & Swanton Full-Time Hourly, Non-Exempt Five days per week (according to store needs) No travel required Reporting & Supervision Reports to: ReStore Manager Supervises: ReStore Associates Compensation & Benefits Pay: $17–18 per hour Benefits include Paid Time Off accrued with every shift, paid holidays, a $6,450 health reimbursement plan, and a 20% discount at Green Mountain Habitat for Humanity ReStores. Candidates from diverse backgrounds are encouraged to apply! The position is open until it is filled. No phone calls, please. Summary ReStore Supervisors oversee associates, manage donation processes, maintain inventory, handle pricing, and provide customer service while sharing the organization’s mission. Primary Responsibilities Coordinate with Store Leaders to fill areas in need for new donations. Unload donated items, approve or deny donations. Maintain an inventory of all shipping containers and organize product. Supervise the donations department, sorting, pricing, and cleaning donations. Communicate needs with the Procurement Manager. Train new and existing staff on Donation Lane tasks. Use a forklift to move clothing bales and perform safety checks. Complete opening and closing procedures, including cash reconciliation. Promote a cooperative relationship among procurement, operations, and ReStore support teams. Act as point of contact for staff, respond to cashier requests, assign tasks, and ensure efficient staff use. Assign tasks and provide basic training to volunteers; elevate concerns to Managers. Secondary Responsibilities Maintain and develop donor relationships. Process customer transactions through the point-of-sale system. Assist customers with carrying purchased items to vehicles. Sort clothing donations for sale floor placement. Maintain organization of back warehouse and yard areas, keeping walkways clear. Assist Marketing Manager with outreach material ideas. Perform other duties as assigned. Qualifications Education and Experience Previous experience in a retail environment. Forklift certification and a valid driver’s license (preferred). 2+ years in customer service, dispatching, or a customer-facing role (preferred). Retail supervisory experience (preferred). High school diploma (preferred). Knowledge, Skills, and Abilities Effective communication with staff, volunteers, and visitors. Dependable schedule compliance. Strong customer service skills. Excellent time management and task assignment abilities. Strong organizational and logistic skills. Solid reading and writing comprehension. Team and independent work capabilities. Detail-oriented, prioritization skills. Ability to lead a team and resolve minor conflicts. Knowledge of safety practices in a warehouse/retail setting. Light arithmetic skills for register work. Physical Requirements Lift, pick up, carry, drop, and lift up to 50 lbs. Walk or stand for extended periods in the back warehouse, navigate stairs, and manage a busy sales floor. Scoop items from the floor and perform repetitive register tasks. Tools and Equipment Forklift. Other equipment as needed for specialty donations. Work Environment Fast-paced, occasionally noisy environment. Equal Employment Opportunity Statement Green Mountain Habitat for Humanity celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, creed, religion, national origin, ancestry, ethnicity, sex, gender, gender identity, sexual orientation, age, place of birth, medical condition, physical or mental disability, pregnancy, marital status, citizenship status, past, present, or prospective service in the uniformed services, genetic information, crime victim status, HIV status, or any other characteristic protected by law. Green Mountain Habitat for Humanity is dedicated to building strength, stability, and self-reliance through shelter. Serving communities across Vermont, we partner with local families, volunteers, and supporters to create safe, affordable homes that provide a foundation for opportunity and long-term wellbeing. #J-18808-Ljbffr