Senior Manager, Site Relationships and Engagement

Role Description

We are currently seeking a Senior Manager, Site Relationships to support ICON’s Elite Site Program, with a specific focus on building our Oncology site relationships. As a Senior Manager for ICON’s Elite Site Program, you will play a key role in leading the strategy and execution of Oncology network and site relationship development and management for clinical trials.

• Leading the strategy and execution of Oncology Elite site network and site relationship development and management for clinical trials.
• Developing and implementing data-driven approaches and tools to identify Elite partner targets who can deliver accuracy and predictability.
• Establish, maintain and manage relationships with target Elite site partners to support long-term site engagement and successful trial execution.
• Work closely with Elite partner sites in the pre-award space to identify opportunities to support, inform and enhance the ICON bid scenario and to monitor delivery post-award to ensure timely start up and delivery as planned.
• Collaborating with clinical operations, feasibility, and project management teams in the Oncology space to provide Elite site feedback and strategy to achieve trial goals and timelines.
• Presentation of Elite site strategy during Bid Defense and client meetings.
• Monitoring KPIs to identify bottlenecks to drive process improvements to enhance the impact of Elite site partners.

Qualifications

• Bachelor’s degree in life sciences, clinical research, or a related field. Advanced degree or certification in clinical operations or project management is a plus.
• Required - Experience working at an Oncology Site or Oncology Site Network and a clear understanding of challenges and opportunities when working with CRO partners for early study review, site selection and start up.
• Proven track record in building and management of site relationships with CROs and/or Sponsors.
• Experience in site identification, feasibility, or clinical operations within the pharmaceutical or clinical research industry within Oncology.
• Understanding of clinical trial design, recruitment strategies, and global regulatory requirements for site selection for Oncology clinical trial sites.
• Proven leadership skills, with experience managing multiple priorities in a fast-paced environment.
• Excellent analytical and problem-solving skills, with a focus on using data to drive informed decisions.
• Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams and external partners with individuals at varying levels of seniority.

Benefits

• Competitive base salary and performance related incentives.
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable.
• Retirement and pension plans.
• Life assurance and disability coverage.
• Employee assistance programmes and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.
• Benefits may vary depending on role and location.