Parts Counter

Front Parts Counter AssociateMark Jacobson Toyota is seeking a customer-focused and detail-oriented Front Parts Counter Associate to join our Parts Department. This role is responsible for assisting retail and wholesale customers, service technicians, and internal team members with parts inquiries, orders, and fulfillment while delivering an exceptional customer experience.Key ResponsibilitiesGreet and assist customers at the front parts counter in a professional and timely mannerIdentify customer needs and recommend appropriate parts and accessoriesProcess parts orders, returns, and special orders accuratelyWork closely with service advisors and technicians to ensure timely parts availabilityMaintain accurate inventory records and assist with stocking and organizationReceive and verify incoming shipmentsUpsell and promote additional parts and accessories when appropriateKeep the parts counter and showroom clean, organized, and customer-readyFollow all company policies, procedures, and safety standardsQualificationsPrevious automotive parts experience preferred (Toyota experience a plus)Bilingual candidates preferredStrong customer service and communication skillsBasic computer proficiency; experience with dealership management systems is a plusAbility to multitask in a fast-paced environmentStrong attention to detail and organizational skillsAbility to lift up to 50 lbs and be on your feet for extended periodsValid driver's license and clean driving recordCompensation & BenefitsCompetitive payHealth, dental, and vision insurance401(k) with company matchLease stipend programPaid time off (starts day 1!) and 6 company holidaysEmployee discounts on vehicle purchases, parts, and serviceCareer growth opportunities within the dealershipWork EnvironmentFast-paced dealership settingCollaborative team atmosphereCustomer-facing retail counterInterested candidates should apply in person or submit a resume through the dealership's careers page.