Sr. Creative and Digital Operations Manager

Senior Creative and Digital Operations ManagerOur client, a leading pet insurance company based in NYC, is seeking a Senior Creative Operations Manager to step in for a maternity leave coverage. This role is critical to ensuring the seamless execution of creative and product initiatives, requiring someone who is exceptionally detail-oriented, highly organized, and able to operate with speed and professionalism. The ideal candidate will oversee and coordinate operations across creative, visual design, and UX/UI teams spanning product, brand, and marketing functions. This individual will play a key role in building and refining processes, establishing playbooks and standard operating procedures, and driving efficiency across the development of high-quality digital products and integrated marketing campaigns. A strong operator with proven experience managing budgets, timelines, and cross-functional workflows will thrive in this fast-paced, collaborative environment.Duration: September-December 2026 (maternity leave cover)Location: Hybrid, 3-days/week onsite in Downtown ManhattanRate: $60-65/hourResponsibilities:Oversee day-to-day creative operations across product design, brand, and marketing teamsManage and maintain detailed project timelines, ensuring on-time and high-quality deliveryCoordinate cross-functional workflows between creative, UX/UI, product, and marketing stakeholdersDevelop, implement, and refine standard operating procedures and playbooks to improve efficiency and consistencyOwn and manage project budgets, tracking spend and ensuring alignment with business goalsLead resource planning and allocation across multiple concurrent projectsEnsure clear, timely communication across teams, maintaining alignment on priorities and deliverablesIdentify operational gaps and proactively implement process improvementsSupport the execution of integrated marketing campaigns and digital product launchesMaintain high standards of quality control across all deliverablesRequired Qualifications:7+ years of experience in creative operations, project management, or related rolesProven experience managing operations across product design and marketing lifecyclesStrong expertise in project management tools (e.g., Workfront, Wrike, Asana, Jira or similar)Familiarity with digital design and collaboration tools (e.g., Figma, Adobe Creative Suite, etc.)Exceptional organizational skills with strong attention to detailAbility to manage multiple projects simultaneously in a fast-paced environmentStrong communication and stakeholder management skillsDemonstrated experience managing budgets and resource allocationAbility to work quickly and efficiently while maintaining a high level of professionalismPrior experience in an agency or high-growth, cross-functional environment preferredIf you meet the required qualifications and are interested in this role, please apply today.