Account Representative I
NAPA Auto Parts - Genuine Parts Company
Account Representative I
SUMMARY:
The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.
JOB DUTIES
- Increases revenue and profitability through generation of new business and further development of existing accounts.
- Generates new leads by networking cold calling researching various directories and internet sites.
- Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
- Understands complex requirements from customers for preparation of customized quoting.
- Delivers effective sales presentations and ensures technical requirements are met.
- Assists with on-site troubleshooting of customers concerns.
- Works with and coordinates vendor resources to build relationships and support sales.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a bachelors degree and zero (0) to two (2) years of experience or an equivalent combination.
KNOWLEDGE SKILLS ABILITIES
- Knowledge of industrial products: power transmission hydraulic pneumatic and industrial products.
- Excellent written and verbal communication skills.
- A proficient understanding of key sales principles and best practices.
- Ability to influence customers while maintaining healthy relationships.
- Ability to take initiative and work with limited direction.
- Ability to multitask and manage time well.
- Ability to use Microsoft Office.
PHYSICAL DEMANDS: Travel required. May be required to be on-call nights or weekends depending on need.
LICENSES & CERTIFICATIONS: Valid drivers license required. All company vehicles are subject to continuous video monitoring.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage 401(k) tuition reimbursement vacation sick and holiday pay.
DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and skills required. Management retains the right to add or modify duties at any time.
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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.
Required Experience:
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