Travel Contact Center Team Lead: Coaching & Performance

JPMorgan Chase

Chase Travel is seeking a Travel Contact Center Team Lead to guide a team of travel advisors handling inbound calls. You will coach day-to-day performance, reinforce quality standards, and help your team meet service and productivity goals. Based in Westerville, OH, you will lead workflow, monitor calls, drive KPI results, and collaborate across functions to improve training and processes. A strong communicator with at least one year of leadership and contact center experience is needed; onsite #J-18808-Ljbffr JPMorgan Chase

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Vacancy posted 1 day ago

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