ACURA GENIUS PRODUCT SPECIALIST

Acura Genius Product Specialist

Miami Acura - Miami, FL 33157

Job Description

Job Summary:

Do you love technology, luxury vehicles, and creating exceptional customer experiences? We are looking for an energetic, tech-savvy professional to join our team as an Acura Delivery Specialist.

In this role, you will become the go-to expert for Acura vehicle technology, features, and ownership support. You'll help customers feel confident and excited about their new vehicle by providing personalized vehicle deliveries, hands-on technology demonstrations, and continued support after the sale.

This is the perfect opportunity for someone who enjoys working with people, staying current with technology, social media, and innovation, and delivering a premium customer experience.

Duties & Responsibilities:

• Deliver an outstanding customer experience during every interaction
• Guide customers through Acura vehicle features, technology, apps, and connected services
• Support the sales team by answering customer questions regarding product features and benefits
• Conduct personalized vehicle deliveries and technology walkthroughs
• Schedule and perform "Encore Deliveries" to ensure customers fully understand their vehicle systems
• Follow up with customers after delivery to promote satisfaction and long-term loyalty
• Stay current on Acura products, emerging technology, and vehicle innovations
• Serve as a technology resource for dealership staff and customers
• Assist with customer events, product demonstrations, and dealership engagement activities
• Maintain a professional appearance and uphold high ethical standards

Qualifications

What We're Looking For:

• Friendly, outgoing personality with strong communication and people skills
• Passion for technology and enthusiasm for learning Acura's innovative vehicle lineup
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Team-oriented mindset with a customer-first attitude
• Comfortable demonstrating vehicle technology and explaining features in an engaging, easy-to-understand way
• Social media and digital communication skills are a plus
• Must be able to pass pre-employment screen (background & hair follicle drug test).

Why Hanania?

• Competitive pay plan
• Career growth opportunities
• Ongoing training & development
• Employee discounts and benefits package
• A fun, energetic work environment where your passion for cars can shine!

If you love connecting with people, geeking out over new technology, and being part of a winning team, we want to meet you!

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.
• Must be able to bend, stretch, kneel, and squat.
• Prolonged periods of walking on a level surface throughout the dealership.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.