Medical Front Office - Patient Service Specialist

Overview Position: Medical Front Office - Patient Service Specialist Location: 319 A Southbridge Street Auburn, MA 01501 Type of Employment: PRN, as needed Schedule: Weekdays (TBD) Compensation: $17 to $19/hour (depending on experience) When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications High School Diploma/GED required Preferred Qualifications Insurance Verification Experience Year of Scheduling Experience Equal Opportunity Employer Equal Opportunity Employer/including Disabled/Veterans. #J-18808-Ljbffr