Fire Detection Service Technician

Job TitleJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.What We Offer:Competitive Starting PayOn the Job Paid TrainingTuition ReimbursementGlobal Advancement Opportunities with Unlimited Career PathCompany Vehicle (as applicable)Referral BonusesComprehensive BenefitsMedical/Dental/Vision InsuranceHealth Savings Account (HSA)Life Insurance401(k) Savings Plan with Company MatchShort-Term and Long-Term DisabilityEmployee Assistance ProgramWellness ProgramWhat You Will Do:Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.How You Will Do It:Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.Must have the ability to work alone.Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.What We Look For:Required:3-5 years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systemsHave computer/phone skills - Word, Excel, Outlook and mobile apps and functionsBe able to perform service work on all water-based fire protection systemsHigh School Diploma or equivalent requiredAbility to work flexible hours including weekends to meet customer requirementsOvernight travel may be requiredMust maintain truck inventory to ensure timely response to customer needsMust adhere to, implement, and follow safety guidelines and procedures at all timesPossess a valid driver's license and driving record that meets company requirementsFollow verbal and written instructionsCapable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.Must be able to follow, read and understand all safety requirement of the company and the customerThis role does require an on-call rotationPreferred:NICET certification is a plusBackflow certification is a plusFire pump experience a plusHiring Hourly Range: $26.05 - 39.04 Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.