Bilingual Activities Coordinator

Research Volunteer Liaison (Activities Coordinator)Quotient Sciences: Molecule to Cure. Fast. Quotient Sciences is a leading drug development and manufacturing accelerator, helping biotech and pharma companies bring new medicines to patients faster. With over 35 years of experience and a track record of success, we provide Drug Product (CDMO) and Clinical (CRO) services across the entire development pathway, including formulation development, clinical pharmacology, clinical trials, and commercial product manufacturing.Our proprietary and disruptive platform – "Translational Pharmaceutics®" – integrates Drug Product Manufacturing and Clinical Testing to eliminate silos in the drug development process. This in turn reduces costs, improves outcomes, and significantly accelerates drug development times.Why join us: Because every day counts when bringing new medicines to patients. Our 1,000+ experts across the US, UK, and beyond are united by science, agility, and a culture that turns ideas into impact—fast.The RoleThe Research Volunteer Liaison (Activities Coordinator) works with the Clinical and Screening Teams to ensure the best possible experience for the volunteers, maximizing the potential for them to maintain compliance during their participation, to complete the trials and return for future studiesCoordinates study volunteer activities (transportation to consultation or off-site procedure appointments) and addresses non-study related needs of volunteers during their inpatient stay and throughout their participationCommunicates volunteer concerns to supervisor, Clinical Leads and/or Investigators promptlyTo comply & adhere to GCP guidelines and regulations as required of this roleMain Tasks and ResponsibilitiesPrepares IDs and bracelets based on list of eligible volunteers from ScreeningEnsures volunteers sign in at all admission and outpatient visitsEnsures all study volunteers have gone through the required search procedure during admission days before they are escorted to the designated unitVerifies each study volunteer upon admission through the clinical RSVP system to ensure volunteers have not enrolled in a study after Screening. Provides RSVP reports to Data Entry Coordinator and to the Clinical Research NurseOrganizes and schedules outpatient visits, re-admissions, phone calls follow up, reminders for volunteers, in coordination with Clinical Leads and nursesPrepares volunteers clinic discharge procedures, signs out volunteers at discharge and escorts them to the appropriate exitObtains approval from Clinical Lead/Project Manager and organizes study volunteer activities (including arts and crafts, games, raffles, birthday cakes, etc.) while ensuring compliance to protocol restrictionsServes as the liaison between the volunteers and the Clinical/Project teamsCommunicates study volunteer personal needs or requests to Clinical Lead, e.g. personal emergency or immigration appointment. Most cases will require sponsor approval and PM will need to be consulted for this approvalAccompanies study volunteers to personal or medical appointments as directed by Clinical Lead, PM or supervisorPrepares daily clinic census and provides form to Clinical Research Nurse on evening shift for review and signature. Maintains completed forms in Census Binder and archives annuallyCoordinates linen, towels and soap distribution on admission days with Facilities staffCollects volunteers' personal contraband items, which were removed during the luggage search by Facilities staff, and stores them appropriately until clinical dischargeUpon admission of studies with long confinements (>7 nights), discusses supervised walk schedule with Clinical Lead/Project Manager for approval and schedules accordingly, Supervised walks must occur in the closed gated parking area after sponsor approvalMaintains inventory of supplies (gift cards, arts & crafts, books, etc) as needed for volunteer recreational activitiesAssists Clinical Research Nurse during the orientation procedure to study volunteers upon their admissionAssists Clinical Research Nurses with follow up calls to volunteers needing unscheduled lab procedures or visits. Completes Subject Communication Form to document volunteer contactAssists with volunteer payment card activation and distribution of Payment Schedules/LogsAssists with distribution of meals to study volunteers as scheduledAssists Clinical Research Nurse with mouth checks as scheduledAssists with administrative tasks and projects as assignedAssists with staff scheduling as requiredJob DemandsVery high concentration of workStrict and tight deadlinesHaving to juggle a range of tasks/issues simultaneouslyWorking in a hazardous environment with high requirement to follow safety proceduresWorking outside normal working hoursNeeding to respond to client demandsThe CandidateExcellent interpersonal and communication skillsGood problem solving and organizational skillsAttention to detail – thorough in task completionAbility to plan and prioritize effectivelyAbility to coordinate group activitiesAbility to communicate effectively with individuals from multi-cultural backgroundsFluent in English and SpanishProfessional appearance and demeanorAbility to work in a fast-paced environmentHigh School graduate or equivalent required; Associates degree preferred Quotient Sciences Limited