HR Manager, NACF

HR ManagerIn pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Manager is a key strategic partner on the PXT team, bringing expertise in leadership development, employee experience, culture, and change management. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences.You will drive operational excellence through strategic leadership at your site(s), translating priorities into actionable plans while leveraging technology and data to enhance decision-making. Leading a diverse team of HR professionals, you'll balance automation with human insight to drive excellence throughout the employee lifecycle. Success demands operational excellence, leadership presence, and the ability to connect strategic vision to execution.The HR Manager leads and is responsible for operational excellence and organizational health through strategic PXT leadership and effective people management. They strengthen culture and deliver business results by translating organizational priorities into actionable plans through their site's PXT function. HR Managers execute business goals through hands-on leadership and data-driven decision making, while partnering with business leaders to improve leadership effectiveness and employee experience.You will be expected to work onsite at an Amazon facility, ensuring personal connection and hands-on leadership where needed.Key job responsibilities include:Leading a diverse team of HR professionals with varying levels of experience to drive operational excellence through high-judgment decisions, risk mitigation, and employee experience enhancement.Partnering with Business Leader(s) to strengthen culture and deliver business results.Driving talent management and development across all levels, establishing mechanisms for equitable selection, retention, and performance optimization.Monitoring employee sentiment through regular floor presence, data analysis, and feedback mechanisms.Championing organizational change through effective stakeholder management and change leadership.Driving adoption and optimization of HR technology solutions to enhance efficiency, data accuracy, and employee experience.Owning end-to-end PXT operational excellence through rigorous process execution, structured inspection routines, and effective use of tools and data.A day in the life will be a dynamic blend of strategic leadership and hands-on people management, requiring excellent organizational and interpersonal skills to manage multiple priorities. You'll regularly engage with teams on the production floor while responding to time-sensitive matters such as employee concerns and investigations.About the team: Amazon's Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast-paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily.NACF PXT is a talent cultivator where Amazonians gain a depth of experience and expertise nurtured to grow, flourish, and thrive in other business lines across Amazon. Our HR Leaders provide strategic and tactical leadership direction, executing our people initiatives, providing internal customer support, and driving HR functional excellence and process improvement in locations with up to 6,000 associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future.Basic qualifications include:Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience5+ years of human resources leadership, or 5+ years of leadership in operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, or manufacturing experienceExperience implementing data-driven workforce solutions and HR metricsExperience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent managementPreferred qualifications include:Master's degree, or MBAExperience supporting hourly, front-line, and salaried employee populationsKnowledge of employment law and HR policies and proceduresExperience with employee relationsExperience building, leading, and developing high-performing HR teams through effective coaching, mentoring, and people managementExpertise in core HR functions including talent lifecycle planning, workforce management, and organizational effectivenessExperience in implementing solutions that measurably improve employee experience, engagement, and retentionExperience driving adoption of technology solutions, with experience leading teams through digital transformation and process improvementsExperience partnering with, coaching, and guiding senior leaders as a strategic HR business partnerAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at CA, Desert Hot Springs - 143,000.00 - 193,400.00 USD annually