Productivity Specialist

Rehab At Home Healthcare Services is hiring! Location : Office @ 2301 W. Lamar Blvd. Arlington, TX, 76012 Position : Productivity Specialist - Full time About Us Rehab at Home Healthcare Services began with the purpose of helping patients reach an optimal level of well-being in their homes. As a company owned by physical therapists, Rehab at Home understands how much dedication and investment each patient needs in order to improve and eventually thrive. Once a patient’s health is placed into our hands, we not only see it as a special responsibility but also a precious opportunity to help them through their process. We welcome doctors and family members alike to see this opportunity through. Who we are looking for A detail-oriented, bilingual team member to join our office team full-time. This role plays a key part in ensuring quality care, maintaining compliance, and supporting clinician productivity for both pediatric and adult patients across multiple disciplines (ST, PT, OT, LVN & RN). Key Responsibilities Productivity Support Monitor clinician visit numbers and compliance with their weekly commitment Track missed visits and non‑compliant cases Call patients to confirm, reschedule, or follow up on visits Input and maintain accurate data records related to visit tracking and clinician performance Quality Assurance (QA) Review therapy notes (ST, PT, OT) for pediatric and adult patients Ensure documentation aligns with the Plan of Care and meets billing standards Identify inconsistencies or missing documentation Communicate with clinicians for corrections or clarifications Administrative Support Message with clinicians regarding scheduling, visit follow‑ups, and day‑to‑day support needs Assist with incoming and outgoing faxes Answer phone calls and direct inquiries appropriately Support additional clerical or office‑related tasks as needed Skills We are Looking For Spanish speaking preferred, not required. Excellent attention to detail and organizational skills Strong critical thinking and problem‑solving abilities Comfortable working with data and learning internal systems Positive attitude, ability to multitask, and strong communication skills Benefits Medical - HMO & PPO Dental Vision Insurance Life Insurance Critical Illness Accident Short/ Long Term Disability 401(k) Matching Retirement Plan PTO We look forward to reviewing your application! #J-18808-Ljbffr