Dental Receptionist - Front Desk

Description Dental Front Desk Receptionist – $27/hr+ | Monday–Friday | No Weekends Old Greenwich Dental Center | Old Greenwich, CT | Full-Time | In-Person Starting at $27/hr+ | Performance Bonuses | Full Benefits | Free Parking | Metro-North Accessible Most dental front desk jobs come with Saturday hours, limited benefits, and high turnover. This one doesn't. At Old Greenwich Dental Center, you'll enjoy a true Monday–Friday schedule, free on-site parking, and a Metro-North train stop steps from the office making this one of the most commuter-friendly dental positions in Fairfield County. You'll join a close-knit, high-performing team inside a modern, patient-centered practice that runs on structure, respect, and a shared commitment to excellence. We're part of Underbite Dental Management Group a people-first Dental Support Organization (DSO) that invests in its teams and promotes from within. If you're a dental receptionist who takes pride in delivering a five-star patient experience, we want to hear from you. COMPENSATION & BENEFITS Starting at $27/hr+ (based on experience) Performance-based bonuses Medical, Dental, Vision & Life Insurance 401(k) with company match 10 PTO days + 5 sick days annually 10 paid holidays (after 90 days) Paid OSHA & CPR certifications Employee referral bonuses Free on-site parking YOUR SCHEDULE Monday, Tuesday, Thursday: 7:40 AM – 5:00 PM Wednesday: 10:00 AM – 5:00 PM (some days until 6:00 PM) Friday: 7:00 AM – 2:00 PM Saturday & Sunday: OFF always WHAT YOU'LL DO Deliver a warm, professional check-in and check-out experience for every patient Schedule and optimize provider calendars to maximize production and efficiency Verify PPO and fee-for-service insurance benefits; clearly communicate patient financial responsibility Follow up on unscheduled treatment plans, recall appointments, and outstanding balances Manage inbound and outbound patient communication via phone, email, and digital platforms Collaborate with clinical staff to keep daily operations running seamlessly WHAT WE'RE LOOKING FOR 2+ years of dental front desk or dental receptionist experience — required Proficiency in Open Dental or Dentrix strongly preferred Solid working knowledge of PPO insurance, out-of-network billing, and fee-for-service workflows Exceptional patient communication and customer service skills Highly organized with the ability to multitask in a fast-paced environment Calm, professional, and solutions-oriented under pressure Team player with a positive, patient-first attitude ABOUT US Old Greenwich Dental Center is a modern PPO and fee-for-service dental practice located in the heart of Old Greenwich, CT. Supported by Underbite Dental Management Group, we combine the feel of a neighborhood dental home with the resources and career opportunities of a growing DSO. Ready to love where you work? Apply now we'd love to meet you. Old Greenwich Dental Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all. #J-18808-Ljbffr