Field Care Manager

Job Description

AMM is seeking a Field Care Manager (FCM) to support our growing Independent Practice Association (IPA) network across New York. This is a field-based, hybrid role designed for clinically experienced, bilingual professionals who work comfortably at the intersection of patient care, provider engagement, and operational execution.

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The Field Care Manager will serve as a key liaison between medical practices staff and the IPA, supporting care gap closure, quality improvement, care management workflows, and the sharing of best practices—particularly within Korean-speaking patient populations.

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This role requires regular in-person visits to practices, with additional remote coordination and administrative work.

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Key Responsibilities

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• Act as the primary liaison between AMM/IPA leadership and assigned medical practices
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• Support providers and staff in closing care gaps (AWVs, screenings, chronic disease management)
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• Assist with care management coordination and patient outreach efforts
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• Share best practices related to quality metrics, documentation, and clinical workflows
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• Provide in-office support to clinical and front-desk teams as needed
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• Facilitate communication between practices and IPA operations, quality, and data teams
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• Support implementation of value-based care initiatives and performance improvement programs
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• Track progress, surface challenges, and provide feedback from the field
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• Participate in hybrid work activities including reporting, planning, and virtual meetings
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Qualifications

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• Clinical or medical office background required (RN, MA, PA, or former medical office staff strongly preferred)
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• Fluent in English and Korean (required)
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• Experience in primary care, care coordination, population health, or value-based care preferred
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• Comfortable engaging directly with physicians and practice staff
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• Strong interpersonal, organizational, and communication skills
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• Willingness to travel regularly between practices across the New York metro area
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• Self-directed, reliable, and comfortable working independently in a field-based role
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• Familiarity with EMRs and standard productivity tools (Microsoft/Google)
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AMM BENEFITS

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When you join AMM, you’re not just getting a job—you’re getting a benefits package that puts YOU first:

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• Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan.
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• Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe.
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• Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
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• Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work.
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• Career Development: Tuition reimbursement to support your education and growth.
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• Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!
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