Social Service Case Worker - Baldwin County

Job Description

Job Description

Investigations Case Worker (CANS/Safety Worker) – Baldwin County, AL | VieMed Healthcare Staffing

Location: Baldwin County
Pay Rate: $32.25/hour
Schedule: Full-Time | Monday–Friday | 8-Hour Shifts | In-Person

VieMed Healthcare Staffing is urgently seeking an experienced and highly motivated Investigations Case Worker (CANS/Safety Worker) to support child welfare operations in Jefferson County. This critical role focuses on conducting and completing child abuse/neglect investigations, responding to prevention cases, and ensuring timely safety decisions that protect vulnerable children and families.

This is a fast-paced, field-based opportunity ideal for professionals who thrive under pressure, can prioritize competing demands, and understand the urgency required in child safety investigations.

Why Join Us?

Become part of a mission-driven team dedicated to child safety, family preservation, and timely intervention. We offer competitive pay, strong operational support, and the opportunity to make a measurable impact in your community.

Position Summary

As an Investigations Case Worker , you will serve as a frontline safety professional responsible for responding to assigned reports involving documented allegations of abuse, neglect, dependency, or safety concerns. You will gather facts, assess immediate risk, complete required investigative actions, and make recommendations regarding child safety and case disposition.

Key Responsibilities

Your duties may include, but are not limited to:

• Responding quickly to assigned prevention and investigation cases involving child safety concerns

• Conducting child abuse and neglect investigations in accordance with agency policy and mandated timelines

• Completing CANS/Safety assessments , home visits, interviews, collateral contacts, and evidence gathering

• Interviewing children, caregivers, family members, schools, medical providers, and community supports

• Assessing immediate danger threats and implementing safety plans when warranted

• Determining findings and documenting investigative outcomes thoroughly and objectively

• Preparing affidavits, court reports, testimony summaries, and professional recommendations

• Managing a high-volume caseload while maintaining strict deadlines

• Collaborating with law enforcement, courts, schools, hospitals, and multidisciplinary partners

• Maintaining professionalism in difficult, high-stress, and emotionally sensitive situations

• Traveling throughout assigned coverage areas as needed

What You’ll BringEducation (Required)

• Bachelor’s Degree in Social Work, Human Services, Psychology, Criminal Justice, Sociology, or related field from an accredited institution

Preferred Experience

• Prior child welfare investigations, CPS, APS, family services, juvenile justice, or crisis response experience

• Experience conducting field interviews, home visits, and safety/risk assessments

• Knowledge of abuse/neglect indicators, trauma-informed practice, and family systems

Skills & Competencies

• High sense of urgency and ability to respond quickly to critical cases

• Strong time management and organizational skills

• Excellent written documentation skills with attention to detail

• Ability to prioritize multiple active investigations simultaneously

• Sound judgment and decision-making under pressure

• Strong conflict resolution and de-escalation abilities

• Professional communication with families, courts, and stakeholders

• Ability to work independently with limited supervision

• Emotional resilience and professionalism in challenging environments

Additional Requirements

• Completion of Alabama Department of Human Resources orientation/training as required

• Valid driver’s license, reliable transportation, and current vehicle insurance

• Ability to travel throughout assigned counties/service areas

• Candidates previously employed by AL DHR must meet any required separation guidelines

• Must report directly to county management staff and follow county assignment expectations

Compensation & Benefits

• Base Pay: $32.25/hour

• On-Call Pay: $2.00/hour

• Call-Back Rate: $32.35/hour

• Mileage reimbursement for approved business travel

• Weekly direct deposit

• Medical, dental, and vision coverage

• 401(k) with employer match

• Referral bonus opportunities

• PTO eligibility after 1 year

• 24/7 dedicated support from our team

Ready to Protect Children and Strengthen Families?

Apply today to join VieMed Healthcare Staffing and help ensure timely, thorough investigations that make a real difference in the lives of children and families across Jefferson County.

VieMed Healthcare Staffing is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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