Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Patient Access Rep I

BJC

Patient Access Rep I

Progress West is looking to hire a Full-Time Patient Access Rep I!

Additional Preferred Requirements

  • Full-Time
  • 8-hour shifts; weekday shifts 6:00am -2:30pm, weekend shifts 06:30-3:00pm
  • Rotating weekends (every 5th Saturday/Sunday) and rotating holidays (2 of 6 BJC-observed holidays)
  • Daily Pay

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Preferred Qualifications

Role Purpose

The Patient Access Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards. The Patient Access Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence, professionalism and ability to make a personal connection. The patient experiences vary broadly based on their medical needs and acuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verification and point of service collection. Selecting the correct patient from the master person index (MPI) is critical to patient safety. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies.

Responsibilities

  • Utilize critical thinking skills to problem solve a variety of situations, anticipating patients' needs and being able to respond to them. Communicate in a professional, positive, and patient-focused manner with all patients, families, and co-workers whether in-person, over the computer or by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical, financial, and billing record by correctly selecting the precise Master Patient Index (MPI).
  • The responsibilities of this position include hospital registration and scheduling within multiple BJC systems. Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple BJC systems. Validates that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records. Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.
  • In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Each patient completes HIPAA acknowledgement.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Minimum Requirements

Education

  • High School Diploma or GED

Experience

  • No Experience

Preferred Requirements

Education

  • Associate's Degree

Experience

  • <2 years

Supervisor Experience

  • No Experience

Licenses & Certifications

  • CHAA

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
  • Disability insurance* paid for by BJC
  • Annual 4% BJC Automatic Retirement Contribution
  • 401(k) plan with BJC match
  • Tuition Assistance available on first day
  • BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Time Off benefit combines vacation, sick days, holidays and personal time
  • Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Patient Access Rep I in O Fallon, MO vacancy
  •  ...Patient Access Rep II BJC is looking for a Patient Access Rep II in our therapy department at our St. Peters location! Part Time Position 24 hours per week Monday, Tuesday, and Friday 8:30am - 5pm Overview Barnes-Jewish St. Peters Hospital proudly serves... 
    Suggested
    Part time
    Work at office
    Monday to Friday
    Flexible hours

    BJC

    Saint Peters, MO
    2 days ago
  •  ...Job Overview Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures...  ...adopted children. Voluntary benefit through DailyPay – instant access to earned unpaid base pay (fees may apply). Upfront tuition... 
    Suggested
    Work experience placement
    Monday to Friday
    Day shift

    SSM Health Care St. Louis

    Wentzville, MO
    3 days ago
  •  ...Patient Care Coordinator Advanced MedAesthetic Partners is a platform of elite aesthetic practices throughout the United States partnering...  ...mentorship from industry leaders Community & Recognition – access to AMP's network of injectors and KOLs, plus recognition... 
    Suggested
    Local area
    Flexible hours
    Weekend work
    Afternoon shift

    Advanced Medaesthetic Partners

    O Fallon, MO
    5 days ago
  • $500 per month

     ...Overview Come join our team! We have an immediate need for a Patient Service Representative in our O'Fallon, Missouri clinic! If...  ...payments. Here are just a few things we offer: ~ Access to health, dental, and vision insurance ~ Health Savings Account... 
    Suggested
    Full time
    Temporary work
    Work at office
    Local area
    Immediate start

    Forefront Dermatology

    O Fallon, MO
    1 day ago
  •  ...Information About the Role Come join our team as a full-time Patient Service Representative with BJC Medical Group in Family...  ...Midwest region. Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties... 
    Suggested
    Full time
    Work at office
    Flexible hours
    Day shift

    BJC HealthCare

    O Fallon, MO
    1 day ago
  •  ...about our mission and deeply committed to providing exceptional, patient-centered solutions for our clients and their employees....  ...excellent medical care or dispensed medication, leading to greater access and adherence. You Win: Enjoy a consistent schedule allowing... 
    Internship
    Local area
    Flexible hours

    CareATC

    O Fallon, MO
    1 day ago
  •  ...Senior Patient Service Representative Come join our team as a full-time Senior Patient Service Representative with BJC Medical Group...  ...Midwest region. Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties... 
    Full time
    Work at office
    Flexible hours
    Day shift

    BJC

    O Fallon, MO
    1 day ago
  •  ...based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage... 
    Hourly pay
    Flexible hours
    Shift work
    Night shift
    Weekend work

    SSM Health

    Saint Charles, MO
    2 days ago
  •  ...Patient Care Coordinator At Animal Medical Center Wentzville, we believe exceptional patient care starts with supporting every teammate...  ...high-quality diagnostics and treatment options. You will have access to modern equipment and protocols that uphold the standards... 
    Hourly pay
    Temporary work
    Local area

    Mission Pet Health

    Wentzville, MO
    4 days ago
  •  ...Wentzville, Missouri is seeking a Customer Relations Specialist to be the welcoming face of their clinic. In this role, you will manage patient check-in and check-out, verify insurance information, and ensure efficient clinic operations. The ideal candidate is friendly,... 
    Monday to Friday

    compasshealthnetwork

    Wentzville, MO
    18 hours ago
  • $17 per hour

     ...Patient Experience Coordinator (Wentzville) Full-time Company Description TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales... 
    Full time
    Temporary work
    Flexible hours
    Weekend work
    Day shift

    Medulla

    Wentzville, MO
    4 days ago
  • $20 - $22 per hour

     ...Patient Experience Coordinator At Aspen Dental, we put you first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling... 
    Full time
    Flexible hours
    Night shift

    Aspen Dental

    Wentzville, MO
    3 days ago
  •  ...Find your calling at Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows. Position Details:... 
    Work at office
    Shift work

    Mercy

    O Fallon, MO
    6 days ago
  •  ...Summary Obtains insurance information, referral forms and counsels patients on financial assistance when seen in department for services....  ..., employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave... 
    Hourly pay
    Full time
    Traineeship
    Work experience placement
    Work at office

    Washington University in St. Louis

    O Fallon, MO
    3 days ago
  •  ...Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business...  ...provides a stable career with unlimited growth potential Access to on-demand Daily Pay Creative Smiles at Winghaven, like... 
    Daily paid
    Work at office
    Local area

    Bartram Family Dental Care

    O Fallon, MO
    5 days ago
  •  ...Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business...  ...provides a stable career with unlimited growth potential Access to on-demand Daily Pay Creative Smiles at Winghaven, like... 
    Daily paid
    Work at office
    Local area

    Heartland Dental

    O Fallon, MO
    17 hours ago
  •  ...Patient Service Representative - Doctor's Office - O'Fallon, MO - Part Time Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the... 
    Temporary work
    Part time
    Work at office
    Relocation package
    Flexible hours
    Day shift

    Esse Health

    O Fallon, MO
    4 days ago
  •  ...premature and critically ill babies. Pod nursing for efficiency, patient supervision, and infection control. In honor of the 20th...  ...feed. A camera mounted to the babys bed provides parents 24-hour access to their child, helping ease the pain of separation if parents... 
    Full time
    Part time
    Relief
    Remote work
    Flexible hours

    Freeman Health System

    Saint Peters, MO
    4 days ago
  • Clerical / Secretary Our family-friendly workplace lets you balance career and parenting. Responsibilities include: working under direct supervision using standardized routines; providing information and/or advising others; operating within a defined budget. Utilization...

    Fort Zumwalt R-II School District

    O Fallon, MO
    2 days ago
  • $15.75 - $16.25 per hour

    Marshalls Key Carrier Opportunity At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working...
    Hourly pay
    Full time
    Temporary work
    Local area
    Immediate start
    Home office
    Flexible hours
    Night shift

    TJX

    O Fallon, MO
    2 days ago
  •  ...Patient Care Coordinator We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing... 
    Work at office
    Flexible hours

    Affordable Dentures & Implants

    Saint Peters, MO
    2 days ago
  •  ...our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse... 
    Contract work
    Work at office

    IICRC

    Saint Peters, MO
    1 day ago
  •  ...clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated... 
    Work at office

    Walker Surgical Center

    Wentzville, MO
    18 hours ago
  • Data Entry Specialist Most work is seated but involves intensive and constant keying of information into data system. Employee carries one carton of documents to/from pallet to computer workstation on average every 5-7 minutes. Carton weight ranges from 30-50 lbs. Carry...

    Trice Healthcare

    O Fallon, MO
    1 day ago
  •  ...clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated... 
    Work at office

    Eye Care Partners Career Opportunities

    Wentzville, MO
    2 days ago
  •  ...respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. We firmly believe that every Health Enthusiast has... 
    Full time
    Part time
    Local area
    Flexible hours
    Weekend work

    The Vitamin Shoppe

    Saint Peters, MO
    4 days ago
  •  ...Regional Eyecare Associates is an optometric practice that focuses on specialized eye care for our patients. Our motto is “We Serve. You’ll See”. We strive to create an environment where our patients and staff feel comfortable and respected. Customer service is extremely... 
    Hourly pay
    Full time
    Work at office
    Flexible hours

    Regional Eyecare

    Wentzville, MO
    4 days ago
  • $63k - $98k

     ...economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help... 
    Full time
    Part time
    Work at office
    Local area
    Worldwide
    Flexible hours
    Shift work
    3 days per week

    Mastercard

    O Fallon, MO
    a month ago
  • Secretary Wentzville, MO, US, 63385-3009 The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury, MO is...
    Work at office
    Remote work
    Flexible hours

    Archdiocese of St. Louis Missouri

    Wentzville, MO
    2 days ago
  • $19 per hour

     ...Patient Service Specialist (PSS) - Split Entry level position - Pay starts at $19.00 per hour (Based on experience) Full Time - 40 hours - Mileage reimbursement! Coverage Locations Include: St Louis County and Surrounding Counties. Monday, Wednesday Friday- 1... 
    Hourly pay
    Full time
    Temporary work
    Work at office
    Work from home
    Monday to Friday
    Flexible hours
    3 days per week

    Select Medical Holdings

    Saint Peters, MO
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Access Rep I. Be the first to apply!