Patient Access Representative I

Job Overview Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information. Responsibilities Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about type, date or location of prescribed procedures. Schedules patient procedures to efficiently utilize time and resources. Coordinates and communicates schedules. Assists with coordination activities related to insurance pre-certification/authorization. Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. Performs clerical and reception duties associated with patient registration. Performs other duties as assigned. Minimum Qualifications High School diploma/GED or 10 years of work experience. No experience required. Physical Requirements Frequent lifting/carrying and pushing/pulling objects weighing 0‑25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent vision and depth perception for distances near (20 inches or less) and far (20 feet or more). Identification and color distinction. Frequent hearing and speech to share information verbally. Hearing alarms and malfunctioning machinery. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25‑50 lbs. Rare climbing. Professional License and Certification None. Schedule Monday‑Friday 8:30AM‑5:00PM, Day Shift. Benefits Competitive, affordable health insurance. Paid parental leave one week for newborns or adopted children. Voluntary benefit through DailyPay – instant access to earned unpaid base pay (fees may apply). Upfront tuition coverage through FlexPath for eligible team members. EEO Statement SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status or any other characteristic protected by applicable law. #J-18808-Ljbffr