Financial Services Professional

Solutions Center Representative - Life Insurance Pay Rate : $19 per hour, paid weekly Location of Assignment : Hybrid Schedule : Monday – Friday, Flexible hours b/w 8:00a-8:00p EST, 38.75 hours/week Target Start Date : 12/1/2025, upon completion of new hire onboarding Training : 5 weeks hybrid (2 days in office Tuesday/Wednesday, 3 from home). Weeks 1-4 Monday-Friday 10:00-6:30. Week 5 Monday-Friday 8:00-8:00 EST. No time-off allowed 12/1-1/8. Candidate must have access to router. Client will provide an Ethernet cable. Position Summary As a Solutions Center Representative, you'll deliver exceptional service to members, partners, and financial professionals. You'll understand high-level product/plan requirements to best handle inquiries, resolve account concerns, and educate customers on plan benefits while building strong relationships. Key Responsibilities Handle inbound calls from members, partners, and financial professionals. Interpret policy changes and provide expert guidance. Maintain records and use insights to enhance customer relationships. Ensure compliance with industry regulations and company policies. Educate customers on financial implications, penalties, and plan benefits. Strive for first-call resolution and collaborate with internal teams on escalated cases when needed. Participate in career development and goal-setting sessions. Qualifications Education : Recent degree in finance, business, insurance, economics, or communications preferred. Experience : 1+ year in customer service or sales. Skills : Knowledge of various insurance products and the sales process. Solid understanding of legal implications of certain product features in different states. Strong communication and problem-solving abilities. Computer proficiency. Seniority Level Entry level Employment Type Contract Job Function Accounting/Auditing, Administrative, and Information Technology Industries Financial Services, Accounting, and Investment Advice Reynoldsburg, OH $84,200 - $114,975 1 week ago Entry Level Representative(Banking) Recent grad needed #J-18808-Ljbffr