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Remote IT Operations Leader — Production Support & SLA

HealthEdge

New York, NY
  • Remote job

HealthEdge is seeking an IT Technical Operations Manager to oversee production support and technology delivery for our HealthPlan customers. You will drive SLA reporting, incident resolution, and operational excellence while coordinating with onshore/offshore teams and vendors. The role requires heavy focus on service management, change coordination, and customer interaction in a remote US environment. Strong communication and SQL skills are essential. #J-18808-Ljbffr HealthEdge

Vacancy posted 5 days ago
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