Manager, Business Development

Our Mission

Our mission is to make exceptional healthcare accessible anytime, anywhere, for anyone.

At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That's why we're building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider's unique needs.

Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort's omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.

Since launching in 2023, Assort has managed over 150M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.5/5 over 52K reviews, and we've achieved 20× revenue growth in 2025. We're scaling rapidly and expanding adoption across the entire healthcare industry.

About the Role

We are scaling our health system go-to-market and need a coach to lead it. As our first Manager of Business Development, you will own the strategy, structure, and execution of our outbound BDM function — hiring and developing a team of Business Development Managers who open net-new health systems and IDN accounts, and partnering tightly with AEs and leadership to build a repeatable, high-quality pipeline engine.

This is a builder role. You will inherit a greenfield motion and be expected to bring the structure, the playbook, and the judgment to make it work. You are someone who has done the IC work — you know what great outbound looks like from the inside — and are now ready to multiply that impact through a team.

What You'll Do

• Team Leadership & Development

  • Hire, onboard, and develop a team of BDMs focused on health systems and IDN accounts — setting a high bar from the first interview to the first meeting booked.

  • Run a weekly rhythm of 1:1s, pipeline reviews, and call coaching that sharpens rep performance and maintains pipeline visibility.

  • Identify skill gaps and design targeted coaching interventions; create a culture where feedback is expected and welcomed.

• Strategy & Playbook Ownership

  • Define and maintain the BDM playbook: Outreach sequencing, persona-level messaging, and qualification criteria.

  • Translate market, product, and competitive signals into outreach strategy — keeping the team's approach current and differentiated.

  • Partner with AVPs and Health System Sales leadership to align on account coverage, handoff quality, and pipeline conversion expectations.

  • Collaborate with Marketing on campaign strategy, content, and intent signal activation to maximize the team's outbound effectiveness.

• Pipeline & Performance Management

  • Own BDM pipeline targets: set individual and team quotas for meetings, qualified opportunities, and pipeline dollar contribution.

  • Monitor leading indicators (activity, sequence performance, conversion rates) and act on trends before they become misses.

  • Maintain rigorous CRM hygiene standards (Salesforce); ensure the team's data is accurate enough to drive reliable forecasting.

  • Report pipeline health, funnel metrics, and team performance to Sales leadership on a regular cadence.

What We're Looking For

• 3+ years of B2B sales experience, with at least 1+ years in a people management role leading BDM or SDR teams in SaaS.

• Demonstrated track record of hitting or exceeding team pipeline and meeting targets in an outbound-heavy environment.

• Prior IC experience as a top-performing BDR, SDR, or AE — you have credibility in the craft because you did it.

• Analytical rigor: comfortable in Salesforce, familiar with funnel metrics, and able to derive coaching insights from data.

• Collaborative, low-ego leader who builds trust quickly with peers, reps, and senior stakeholders alike.

Strong Plus

• Prior experience managing BDMs or SDRs targeting health systems, IDNs, or provider-side healthcare organizations.

• Prior experience selling into or managing a team selling into enterprise or mid-market health systems.

• Hands-on experience with EHR ecosystems (Epic, Oracle Health/Cerner) or contact center platforms (Genesys, NICE, Five9).

Benefits & Perks for Assorties

• Competitive Compensation – including salary and employee stock options so you share in our success.

• Lifelong Learning – annual budget for professional development, plus training opportunities to help you grow.

• Office Setup Stipend – we'll outfit your in-office workspace so comfy as it's productive.

• Top-Tier Health Coverage – medical, dental, and vision insurance, because your health comes first.

• Unlimited PTO – we trust you to take the time you need to recharge and come back ready to crush it.

• Meals & Snacks – lunch, dinner, and snack breaks that fuel great ideas.

• Fitness Stipend – your wellness matters. We reimburse monthly membership costs to support your health.

• Commuter Benefits – we cover eligible transportation costs to make your trip to work easier.

• 401(k) – build your retirement savings.

How We Work & What We Value

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive , relentlessly striving to improve, keep a 5-Star Focus , as our customers are our lifeblood, always Answer the Call , remembering that ownership and accountability are paramount, and show up with One Pulse , because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we'd love to hear from you! Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.