Technical Trainer

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. Job Title: Technical Trainer (telecom/data center) About the job The incumbent works with a growing team of trainers and Subject Matter Experts within a corporate university team environment and is responsible for delivering training, developing training plans, and partnering with Instructional Designers to create and update training materials. The ideal candidate will be a confident public speaker who is self‑driven to stay up to date on the latest tools and best practices for employee training and performance. What you will do Develop and coordinate training schedules Assess training needs Conduct employee surveys and interviews Consult with other trainers, managers, and leadership Track and compile collected data Support the conceptualization and development of training materials Communicate training needs and online resources as appropriate Create training strategies, initiatives, and materials Review, test, and provide feedback on training materials Provide accurate and timely training reports Facilitate employee training and onboarding using approved materials Document employee performance and outcomes of training Coordinate and monitor enrollment, schedules, costs, and equipment Travel as needed Maintain training facilities including daily cleaning and setup What you will need Must have 5‑7 years field industry experience in the installation of structured cabling – preferably fiber. Telecommunications Industry Certifications, preferable BICSI. Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Good interpersonal skills and communication with all levels of management Able to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills Able to analyze problems and strategize for better solutions Professional appearance and demeanor We welcome all applicants. #J-18808-Ljbffr CBRE Group, Inc.