Assistant Office Manager

Benefits Free uniforms Health insurance Paid time off Vision insurance 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Overview Able Autism Therapy Services — Assistant Office Manager. Help manage the center with day-to-day activities and support the Office Manager with long-term goals. Ability to work independently and manage a diverse team with excellent interpersonal skills, and to work effectively and compassionately. Satisfy criminal background check as defined by agency policy. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily Excellent managerial and interpersonal skills Ability to perform duties with a positive attitude and serve as a dynamic and positive role model for clients, employees and peers Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Possess strong organization and administrative skills Comprehensive knowledge of home, clinic, school and community-based operations, functions, and staffing requirements Effective problem solving and analytical skills Valid and Active RBT certification Bilingual Spanish preferred Computer Skills Working knowledge of computer software applications such as Microsoft Word, Excel, Outlook and PowerPoint Understanding of the use of technology in the clinical or healthcare fields to track client plans of care, clinical schedules, employee timekeeping, and billing Responsibilities Responding to incoming calls, routing calls to the appropriate areas, taking and relaying messages, and communicating general clinic information to the appropriate employee Manage employees, create schedules, keep track of performance, and assist the Office Manager with hiring and firing decisions Contact referral sources to locate new clients Be the main point of contact for all employee inquiries regarding equipment, facility maintenance, and supplies management Interface with the public by welcoming and assisting visitors and parents to the clinic Identify maintenance requirements and coordinate with outside vendors to perform building maintenance functions Ensure cleanliness and waste management as needed Implement staff appreciation and employee engagement initiatives at the direction of the Human Resources Manager or Office Manager Ensure the safety and security of all clients, employees, and guests Ensure that employees have relevant and up-to-date information for the clinic or company Assist in implementing and maintaining all company policies and procedures Maintain the clinic schedule and keep all information accurate, including contact information and required paperwork for families and clients Complete schedules for all clinical staff and ensure timely conversion of all appointments Help hire new therapists, interview them and onboard them Assign new therapists or clients to cancellations to ensure maximum authorization utilization Identify substitute therapists as needed if authorized for a client when an employee is unable to deliver their scheduled direct service hours; maximize utilization of authorized therapy hours and employee availabilities Ensure families have all company policies and contact information for each clinic Provide guidance to teams responsible for the efficient processing of client intake and (re)authorization for applicable funding sources to ensure timely commencement and continuation of client services Provide guidance for recruitment needs and ensure timely placement of all new hires Ensure all materials and office equipment are in good order and maintained by staff Be punctual, set a positive example, and ensure all staff are on time with their start and end times for sessions Arrive at the center at least 10 minutes before opening time Maintain resources needed for the clinic to operate efficiently, including office supplies, clinical materials, equipment maintenance, and facility cleanliness In case of last-minute cancellations or emergencies, provide direct therapy until a therapist is available Complete any additional duties assigned by the Office Manager #J-18808-Ljbffr Able Autism Therapy Services