Sr. Digital Product Manager - WDX

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.
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Position Summary:
We have an exciting opportunity to join our team as a Sr. Digital Product Manager (WDX). As a Senior Digital Product Manager, you will be a part of a large healthcare organization, but in a department whose culture is similar to that in tech. This team is responsible for improving the digital experience, through the conception, development, and launch of products and features across our research and workforce digital experience portfolios. NYU Langone has heavily invested in digital capabilities and innovation across patient, workforce, research, and clinical experience areas. We are looking for a Senior Digital Product Manager to design, engineer, and deliver innovative products in the digital health landscape for our researcher and workforce users. Senior Product Managers at NYU Langone are expected to have a digital product development background, UX sensibility, and the ability to develop and execute on product strategy across custom, SAAS, and enterprise solutions. You will report to Senior Director, Digital Product.

Job Responsibilities:

Individual Contributor who leads design and delivery for components of NYU Langones digital strategy. May supervise others, including contracted resources.

Leads one or more product delivery pods to execute against product roadmap (e.g. engineers, QA, etc.).

Develops and maintains a deep understanding of business strategy, stakeholder and customer needs, as well as market and competitive trends to fuel the product roadmap and feature development.

Responsible for the development and maintenance of the product backlog, roadmap and strategy documentation and navigates prioritization and product decision making with stakeholders and development teams.

Establishes and monitors product metrics aligned to product and business strategy, aligning teams and stakeholders to insights and resulting recommendations.

Partners with product engineers, QA, UX, etc. to deliver high quality products in line with user and stakeholder needs.

Partners with UX through the research, discovery, and design processes to support testing end user behavior and validate hypotheses.

Conducts technology or product assessments for competitive analysis.

Facilitates the development of useful solutions to problems by collaborating with cross-functional business partners across the organization (Operations, Marketing, Communications, Human Resources, Research Administration).

Facilitates mitigation of roadblocks and on time delivery with product leadership and technical team.

Proactively simplifies and continuously improves existing processes to operate more efficiently. Serves as an informal leader for change management across key projects.

Leads team to provide operational support for products.

Additional Position Specific Responsibilities:
Other duties, as needed, may be assigned.

Minimum Qualifications:

To qualify you must have a Bachelor's degree required.

6+ years of experience working as part of a digital product team.

Adept at translating product strategies into delivery roadmaps.

Experience leading an agile product development team to deliver products aligned to business strategy and user needs.

Experience facilitating the digital product development lifecycle (e.g., product vision, feature prioritization, documenting and driving requirements, and product testing, launch, analytics, and maintenance).

Experience with stakeholder management.

Ability to navigate across distributed teams and apply sound judgement through ambiguity.

Demonstrated practical application of advanced analytical and strategic thinking capabilities.

Experience soliciting, interpreting and applying user and stakeholder feedback to shape products and features.

Mastery of product management tools (e.g., JIRA, Clickup, etc.) to lead delivery teams, manage documentation, and track progress against the roadmap.

Preferred Qualifications:

Experience developing and managing stakeholder and vendor relationships.

Creative self-starter with demonstrated ability to innovate and deliver value in novel ways.

Knowledgeable about user experience.

Displays emotional intelligence.

Able to function well in an autonomous environment.

Passion for healthcare.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $121,792.21 - $183,456.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here.

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